[Resolved] City Union Bank — atm withdrawal amount not dispensed but account in sbi debited

Govindaradjou Gangadharane

from Bengaluru, Karnataka

Address:

605001

I have attempted to withdraw rs.2000/- from cub, nadesan nagar branch, puducherry on 01.11.2018 at about 7.15 pm. But the amount was not dispensed whereas the amount was debited from my sbi account no.[protected]. (Cub atm cubfi384 transaction no.[protected] dated 01.11.2018) the message of debit was received by 9.13pm. Only)

I have also lodged a online complaint with sbi vide ticket no.[protected]

Kindly arrange to re-credit the amount into my account.

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Dec 14, 2018

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB