Dear Sir,
I am Gopikannan, who having account: [protected] with City union Bank -Rajapalayam Branch.
I have been booked a New car through ABT Maruthi -n .According to instruction from Dealer Representative INR 4, 26.710 Cash Deposited in Dealer Acct. No.[protected], instead of NEFT/RTGS.
So that car dealer not accepted to credit the cash to their account according RBI instruction, which is do not accept cash more than 2 lakhs.
So that Car dealer given letter to City Union bank-Ram nagar, Coimbatore branch for reversal of Cash deposit on 15/05/19- Please find the attached letter.
Since the day we did not get updates or reversal amount to my account no [protected].
Kindly request you to update the current status and help us to reverse the amount with short time. Due to this i could not taken my new car.
Regarding the cash reverse, we were approached Ram Nagar branch through Land line number- [protected] who was picked Mr. Thangavel, he did not given proper feedback/response instead of behaved unprofessionally and scold us why are you people without sense depositing the money and giving trouble to us.. Also scold us like anything and cut thee line without information. we were tried again, could not connect again.
Kindly help us and take necessary action on our request.
Thanks & regards,
Gopikannan
+91 [protected]
Jul 21, 2019
Complaint marked as Resolved
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB
"Savings No XXXXXXXX62 debited with INR 490.98 towards TO DEBIT:IO[protected]-MDS CLAIMED[protected]:99032 on 18-JUL-2019.Avl Bal 71.78".
Please do look into it ASAP and provide solution.