City Union Bank Complaints & Reviews

Sir,

I have transferred rs.3000 from this a/c. No to my sbi a/c. No. [protected] on 22.01.2019 at 10.24 pm using cub bhim app. I hv rec'd a msg that the amount has been debited, but still now it not get credited to my sbi account. I doesn't know the reason.

Pls kindly do the needful for the amt get credited to either any one of my account.
It will be very helpful to me.

My account number

Velmurugan. T
A/c no: [protected]
Vadalur branch

Mar 2, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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T

tulluri saikrishna

from Gurgaon, Haryana

Jan 31, 2019

I didn't get any debited message but I could not find how money was cut from my account. After I applied for my new card it came by post if money was debited for that I didn't get any message.

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Dear sir/mam,

I have made a transaction thru phonepe to get season ticket on uts mobile app for which amount has been deducted from my bank account but ticket not issued. Below details fyi

Transaction id-

Icifa1a4d1f46f14c4da0f13b52b9d8faf5

Transaction date - 21/01/2019

Utr no.[protected]

Amount - rs.184.07

Kindly request you to get my money refund to my bank account

Thanks
Vishnuprasath
[protected]

Bank detail

No 30, tatchur main road, kosapalayam, arani
Tamilnadu-632301

Account detail

City union bank
Arani
Ifsc code : ciub0000252
Branch code :000252
Account number
[protected]

Mar 2, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Jan 22, 2019

Updated by Vishnuvvp City Union Bank — transaction failed but amount deducted

1 Review

Verified Support

Jan 29, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Hi,
We have submitted a request 2 months back to unlock the frozen account. But now the bank officials are saying that they could not get the letter and documents and asking us to submit again.
Branch: tirunellikaval
Branch email: [protected]@cityunionbank.in
She is 75 year old women and they are making her come daily. Mail id: [protected]@gmail.com

Feb 21, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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P

Priyanka Mahadevan

from Chennai, Tamil Nadu

Jan 21, 2019

I tried to book IRCTC tickets
My money got debited but the tickets did not get booked

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T

tamizh900

from Chennai, Tamil Nadu

Jan 21, 2019

Hi
This is Tamizhvaanan used ATM near my location to withdraw 600rs the transaction receipt showed transaction denied but money got debited from my account.please take necessary action ASAP
Thanks in advance

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P

Parvinbanu Sirajudeen

from Eraniel, Tamil Nadu

Jan 24, 2019

From Account Number XXX979
Amount 20000.00
Commission 0.00
IMPS Reference Number [protected]
Date and Time 13/01/2019 10:43:32

The above IMPS TRANSACTION has to be reversed as I have entered a wrong IFSC code. The amount has been debited from my account

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K

karthik687

from Chennai, Tamil Nadu

Feb 8, 2019

Yesterday(07-Feb-2019) at 8:30 pm withdrawal amount rs 500 from axis bank ATM machine, After entering the amount and password the machine has taken a long time and displayed the message as "service unavailable", Entered amount not came out, But I received a text from bank amount debited.

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Address: 60005

Sir regarding my 2 complaints no action taken so far. This is the respect you are giving to the senior citizens???/ i have send 2 complaints to your office so far no action has been taken. I have received your email stating that it is bit short and it is not examined i send 2 complaints clearly more than 300 words i done know what you are expecting??? Or escaping from the complaints???

Feb 19, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: 600040

Hi
Dhanasivam, actually i deposited money (5000) in cub cdm (Anna nagar west chennai).. During process it's too long time and then it's show the time out. Receipt also not received
Please do needful here.

My acc num [protected] dhanasivam

Time of deposit 8.00pm and

Denomination are
2000*1=2000
500*5=2500.
500*1=500
Total 5000

Feb 18, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Jan 14, 2019

Updated by dhana2311 14.01.2019 date and i does not received my recepit please do needful asap

Verified Support

Jan 18, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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S

Sri vinayak entp

from Bengaluru, Karnataka

Jan 21, 2019

Sir I have applied for housing loan on 30/08/2018
And Mr Suresh bank manager has assured I will get at earliest housing loan
But today 16th /012019 still housing loan has not provided.

Yet see the issue and give us loan at earliest .My papers all have submitted

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Address: 600077

I tried to pay credit card bill in phonepe app, an amount of rs 4000. When i tried transaction failed and later after 3 or 4 mins amount got debited.. Then i complained about this to phonepe then they told me to complaint to bank.. They mentioned that chargeback something...

I dont know why its got failed and after sometime they debited my amount.. Seriously the process for cub is very worst..

I want my money.. Please telle what i have to do now..

Feb 11, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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P

priya kk

from Coimbatore, Tamil Nadu

Jan 17, 2019

Amount deduction through recharge i made recharge once but deduction was 8 times

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Address: Chennai, Tamil Nadu, 600048

Hi team,

This is saroja from mudichur, chennai. I have tried to withdrawn 2500 rupees from atm on 22nd dec, 2018 near by my location. But due to atm problem i didn't get cash from atm. But surprisingly amount of 2500 rupees have been debited from my account.
Please do needful to refund the amount asap

Thanks,
Saroja
[protected]
Ps. [protected]@gmail.com

Feb 14, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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S

selvisaravanan s

from Chennai, Tamil Nadu

Jan 18, 2019

Hi Team,

We had debited Rs.5000 from my City Union bank account, But â‚¹10000 has got debited from my account i.e.5000 debited twice.
Could you please check on this issue, and revert back immediately.

Account Name:Selvi S
Account Number:[protected]
IFSCode:CIUB0000040
Branch:Pudukkottai

Thank you,
Selvi S

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Address: Amritsar, Punjab

The enclosed receipt receive after dispatch of one urgent courier which has to deliver to muzhapharpur bihar on 2nd its dispatch and on 3rd its showing deliver how come in one day its dispatch to destination and deliver to address.
this is 2nd time facing issue..
if it will continue i am bound to stop your services with our bank.
do the needful on urgent basis..

Feb 10, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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S

Sivasundaram Pl

from Tirunelveli, Tamil Nadu

Jan 11, 2019

I have current account in your bank Ac no:[protected] Name of spark system 50000 maintenance of account balance which has not maintain you put charges that ok and also when i put cash for that again your bank debit cash handling fee what is that sir are you cheating customer? in this kind of rules that have to tell before account opening.

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V

VINCENT BALAJI

from Chennai, Tamil Nadu

Jan 14, 2019

In our marauding branch a staff deposit my amount 1000 to another wrong account on 31.12.18 till now didn't receive my amount to my account account number [protected]

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Address: 609307

With due respect i would like to take it to you kind notice. My ac no : [protected]. I have my account at porayar cub bank. I had taken 3 loan amount belongs to your bank administration for my self business (Carpenter - furniture work) while i applied for loan your administration explained me there is no more interest for the monthly arrears. Because of that i agreed and i signed in that loan papers. But now after 1 year back your administration applying new rules and regulations for that arrear interest. And asking me to sign in that papers.

Sir,
ï¶ after one year of repaying loan amount how can i bare this kinds of interest?
ï¶ how can a self help employee pay this kind of extra interest?
ï¶ without clear explanation i will not sign in this papers

Mobile : [protected]
E-mail : [protected]@gmail.com

Feb 9, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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V

Varadha Vr

from Chennai, Tamil Nadu

Jan 7, 2019

Since I apply for new ATM debit card am wait for one month ago their is no more ATM card has come to my house please consider my issue to take action and send me a card.

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In tanjore south main street branch we went to open current with all relevant documents (As previously enquired required documents by our staff). Met branch manager on 4th dec. He asked to contact lady staff. We waited for one hour from 11 o clock than the staff came and we explained purpose of visit. Without addressing us, she signed many papers in front of her after 15 minutes just look into our documents and ask us to come by 2 days later. Requested and when to karur vysya bank they without saying that documents without any question they started ac.

Feb 7, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: Pudukkottai, Tamil Nadu, 622001

Sir
Some of your bank employee gave my personal information (Job, account statement, location) to another person without my permission.
Now that person is asking for money to me as they have deposited some amout to my account wrongly that i did not receive.
He is continuously disturbing me.
Kindly ask you to solve this problem as soon as possible and don't give any information which i gave you faithfully and trusted

Feb 4, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: Chennai, Tamil Nadu, 600041

Sir. I submit new account form in Kottivakkam branch. This is association account. This process is going on for past one month but account not yet opened. This is worst experience in my life i am in nationalised bank for past 20 years. I get very good experience in nationalised bank but your team approach us for new account i tried this but experience is very worst . In my experience i never see this kind of experience. Still process going on please look into this and said is it possible or not. I am get losed around two lakh collection amount because this process. Really if your bank interest in customer service please look into thism
Reg
Palaniappan
[protected]

Feb 4, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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M

mehul g mehta

from Delhi, Delhi

Jan 7, 2019

I am from Bhavnagar Gujarat.
My Debit card was blocked without any reason I was sent a sms telling to contact Branch. I went there they told that I will get new card so my card is blocked. But till date i have not received my card so all my transactions are blocked.

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Address: 609501

I have transferred irs.2, 000/- on 10.12.2018 from indian overseas bank with neft utr # ioban [protected] to cub & the same has not been credited to my cub account or refunded to my iob account.
As per cub branch, the amount has been returned due to the account has been freeze & provided the reference # retnsh [protected].
Kindly check & advice please...
My contact number is 0091 [protected]

Feb 2, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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R

Raja Rose

from Chennai, Tamil Nadu

Jan 3, 2019

I transfer the amount of rs2000 to another bank account in google pay(upi), in this transaction failed but amount debited to my account.not received to recipient bank account...

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N

Nathan Kilakarai

from Adiramapattinam, Tamil Nadu

Jan 9, 2019

sharmila studio

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Address: Tirupur, Tamil Nadu, 641606

Am using current account in city union bank debited rs:59990 rs in my account november 1st but am seeing my statement november 11th am shocking debit my amount rs:59990 complaint in customer care and branch they will take 45 days in problem solving but not recover my amount customer care and branches waste of customer care and branch anybody not helping my problem

Feb 4, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Pravi Zeus

from Madanapalle, Andhra Pradesh

Jan 3, 2019

I have problem of online transactions but I have amount on my account so pls clear that as soon as possible

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We (Mohit trading co.) had given a request application cum payment order of neft fund transfer to your bank account beneficiary shri mookambikai traders dated 21/09/2018 of amount rs 116570/- (One lakh sixteen thousand five hundred seventy only/-) via utr no. Ucbah[protected] but we write down a wrong account number [protected] instead of [protected]. So it is an humble request to kindly rectify the rectify the entry either to the bank or to the beneficiary.

Please do the needful at the earliest and oblige us.

Contact info : [protected], [protected]
[protected]@gmail.com

Feb 18, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: Ramanagara, Karnataka, 562159

Dear sir i am having home loan at cub ramanagara karnataka. I have requested branch manager to top up my loan as i have urgent requirement of money. But from past 2 months they are post phoning the application. Since i am in urgent requirement of money i requested them to transfer my loan to some other bank. They are not doing it also. Kindly respond to my request.

Jan 31, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: Coimbatore, Tamil Nadu, 641028

Sir, i booked train ticket (Paramakudi to coimbatore) yesterday in paytm online payment. But ticket status is failled and ticket amount 250 will be credited. I have recived massage from paytm the amount will be refunded in short period. I contact paytm customer care and he told amout will be refunded but bank will be add the amount to your bank/card as per timeline, so contact your bank and give details. If the time the amount will be not debited in my account. So please consider my complaint.

Jan 31, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: Nagapattinam, Tamil Nadu, 609307

Respected sir,
I am sathiyajothi and on (22/12/2018) saturday i went to deposit 1000 thousand rupees only amount by atm near to me (Atm id :cubfi167 branch code; porayar -17) to the account number [protected] account holder name radhakrishnan after i put the currency in the atm machine, it got hanged and no response about my money and i was shocking and it was so inconvenience to me. Please to the needful thing to me and kindly return my money thank you
22/12/2018 yours truely
Porayar sathiyajothi

Dec 22, 2018

Complaint marked as Resolved

hi

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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S

Sri vinayak entp

from Bengaluru, Karnataka

Dec 27, 2018

In september 2nd week I had applied house construction loan till date Yelahaka branch manager says processing.
Everything ready but small paper work I don't know after 3 months.

Do the needfull r tell u don't do we can see other banks

Sorry but it is true

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Address: 625106

Dear sir,
I am rajii from melur madurai. I maintened current account in melur city union bank and doing milk business today morning i go city union bank melur for deposit. Counter staff collect all the money and inform to manager there have some 10 rs coin manager come say deposit all other amount and return 10 rs coin to customer. I ask to manager i maintened account here i deposit all amount here where i go to deposit this 10 rs coin he say here only 500, 2000, 100 only can deposit and using some harsh word.

Feb 2, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Address: Jodhpur, Rajasthan, 342001

Hi
My account in city union bank name is jagdamba enterprises, jodhpur a/c no. [protected]
I was send account closer request form before 4 days but still bank not give me proper reply. I want to my property documents on urgent bases. Becoz of i want to start new business so pls take action on this complaint.
Thaks...

Vikram charan
[protected]

Jan 21, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

City Union Bank Complaints & Reviews

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City Union Bank reviews & complaints page 14

reg. transferred amt not credited using cub bhim app.

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transaction failed but amount deducted

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account frozen - unlock request not processed for 2 months

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diary 2019

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money deposited on cub cdm issue

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transaction done.. amount got debited but bill not paid

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amount debited from account but cash not came in atm

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product delivery status is wrong

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my questions about arrears interest

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unable to open current ac

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gave my information to another person

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new account opening

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online transfer not credited or refunded

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atm fraud length transaction

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regarding neft credited wrongly

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home loan top up delay

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refund problem

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atm cash deposit

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not treat customers with respect

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account closure

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