Claimed

City Union Bank Complaints & Reviews

2.6
Updated: Feb 12, 2024
Complaints 451
Resolved
231
Unresolved
220
Contacts

File a complaint to City Union Bank

Having problems with City Union Bank?

File a complaint and get it resolved by City Union Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

City Union Bank reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nafrik
from Chennai, Tamil Nadu
Jul 4, 2022
Report
Copy

Address: Adyar

My atm card is declined Paytm swiping machine but amount debited from my account...and the store people told will come back to my account still 10days over not credited back
City Union Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Subramanian Sundaramurthy
    Jun 21, 2022
    Report
    Copy

    Address: 6/2 CTC Apartments, 3rd Cross Street, Lakshmipuram

    My ICICI Savings Account[protected] Ram Nagar Branch, I IMPS to your CIUB Karamadai Branch Savings account holder [protected] Devi Murugesan, I supposed to IMPS Savings account holder [protected] Mathiyalagan Ravi, Rs.5000 on 17th March 2022.

    This was in intimated to ICICI Bank Ram Nagar Branch, where my savings account existence and they raised SR[protected] dated 28th April 2022.
    Also tis was reported to RBI through email.

    I hope that you make arrangement to reversal my money back to ICICI Account. Hence I will correctly IMPS CIUB Savings account holder [protected] Mathiyalagan Ravi, Rs.5000 at the earliest.

    Regards
    S.Sundaramurthy
    City Union Bank customer support has been notified about the posted complaint.
    I sincerely appreciate your efforts on my above request/Complaint.

    My account has been credited the said amount[protected] without further delay.

    I am also thankful to everyone for taking the action behind the successful transaction to my ICICI account.

    I would like to express my gratitude for your quick response and remedy for the above-said problem.

    Well-done CIUB.

    Regards
    S.Sundaramurthy
    I sincerely appreciate your efforts on my request.

    My account has been credited the said amount[protected] without further delay.

    I am also thankful to everyone for taking the action behind the successful transaction to my ICICI account.

    Regards
    S.Sundaramurthy
    Helpful
    1 other people found this review helpful
    1 found this helpful
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mukund2022
      from Pune, Maharashtra
      Jun 20, 2022
      Report
      Copy

      CUB account details [protected]
      please block fraudster in your bank
      He is making fake transaction in wallet.
      +91 [protected]
      Mr Aasim uses @cubltd
      Account number [protected] for the fraud 🤥
      +1 photos
      City Union Bank customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        5
        5308753
        from Madurai, Tamil Nadu
        May 27, 2022
        Report
        Copy

        I deposit amount of 200 at madurai villapuram branch city union bank atm on 27 th May at 8.13 am. after deposit receive a receipt mentioned at Noted Retained. also money not credit in my account.

        atm id : CUB01710

        serial no : 2CP240238
        City Union Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shukla gopal
          from kanpur, Uttar Pradesh
          May 16, 2022
          Report
          Copy

          Address: Uttaripura kanpur nagar

          Hello sir myself Gopal Shukla I am an account holder of your bank branch UTTARIPURA KANPUR NAGAR 209210 actually sir there are so much problem in your bank there are everytime server issue. Bank agent always tell that server is not responding so I am requesting you to please solve this issue as soon as possible

          thankyou
          City Union Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            abuaaz
            from Chennai, Tamil Nadu
            May 2, 2022
            Report
            Copy

            Address: Chinthamani branch, Ariyalur

            My Name is Abdul khader, on 20th Jan I sent Rs. 15, 000 (Fifteen Thousand Rupees) to Mr. Sakthivel Kannadasan A/C [protected], but mistakenly I sent the money to [protected]. Hence I called Chintamani Branch Manager and informed this matter, they blocked the money and asked me to send mail to customer care. I directly contacted both the banks in person but no action was taken and my amount is blocked for more than 3 months. Workers are lethargic in responding and no action is taken. This is my hard earned money.
            So please return the money to my account ASAP.

            My Account Details listed Below
            Abdul khader
            [protected]
            CNRB0008452
            GILL ADARSH
            ROYAPETTEH BRANCH

            Thanking You
            Abdul khader
            [protected]
            [protected]@gmail.com
            +1 photos
            City Union Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Geetha S R
              from Delhi, Delhi
              Apr 9, 2022
              Report
              Copy

              Tried for so many hours. Always showing error and not accepting application form. Job application portal is very bad. Dont waste applicants time. Try to do something to apply easy for job.
              City Union Bank customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Selvam Jeyaseelan
                Mar 23, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Tirupur

                Transaction declined but amount debited no reverse amount credit in date from 13/03/2022 to today 23/03/2022
                Detailss
                City union Bank
                Veerapandi branch
                Tirupur
                Customer ID 3632826
                Pos POS:[protected]VASANTH&co tirupur
                Amount 32000
                +1 photos
                Mar 25, 2022
                Complaint marked as Resolved 
                We will complaint about our problem to call a customer care and inform to take action about that problem to rise a complaint and. call to inform to head office.Now our money returned 8days after to rise a complaint.Now i am get back my money. Thank you for a immediate action
                City Union Bank customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ram0319
                  Jan 28, 2022
                  Report
                  Copy

                  Respected sir,

                  On 26.01.2022, I have placed an order in MAX Fashion and made payment of Rs. 3391.99 via CUB Mobile banking.
                  Amount got debited from my account but order was not successful.
                  Kindly reverse the same to my bank account.
                  Thank you.

                  Name : SM Ramya
                  Account no: [protected]
                  IFSC Code: CIUB0000004
                  Customer id : 6083862
                  City Union Bank customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pradeep Jayaseelan
                    Jan 21, 2022
                    Report
                    Copy

                    Address: 69/94 dr.ambethkar street tiruvannamalai

                    Worst bank i think so bcos I've paid totally 527rs for penalty for pre payment of emi how worst is this...again again you are charging penalty you useless Bank...y should i pay money for paying EMI without missing, i need my money.my account num : [protected]
                    Ifsc : CIUB0000172
                    City Union Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      chellappa srinivasan
                      from chennai, Tamil Nadu
                      Nov 30, 2021
                      Report
                      Copy

                      Address: CHENNAI

                      Customer care numbers not able to contact for resolving issues. Whenever I called customer care no..[protected], the recorded message comes " YOUR KEY PIN IS NOT REGISTERED WITH US"

                      HOW TO REGISTER KEY PIN.. WHY THE CUSTOMER CARE NUMBERS INFORMED THE PROCEDURE OF KEY PIN.

                      WHENEVER I CONTACTED MY BRANCH ALSO, THEY HAVE NOT ALSO REPLIED FOR THIS ISSUE.

                      PLEASE INFORM ME HOW TO REGISTER KEY PIN IN CUB BANK SYSTEM.
                      City Union Bank customer support has been notified about the posted complaint.
                      I have given complaint on november 30th 2021. Still now no response from cub .
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Joseph Ravirajan
                        from Chennai, Tamil Nadu
                        Nov 29, 2021
                        Report
                        Copy

                        Address: SRM University Building, Mahatma Gandhi Rd, Potheri, SRM Nagar, Kattankulathur, Tamil Nadu 603203

                        RESPECTED SIR
                        MY NAME IS JOSEPH RAVIRAJAN FROM CHENGALPATTU . IAM OPEN ONE CITY UNION BANK STUDENT ACCOUNT 12 YEARS BEFORE ...

                        LOST FRIDAY 26.11.2021 NIGHT Rs 2886 /- debited in my cub account without my knowledge.

                        suddenly i call customer car and complain this issue ... but thayare not giving proper explanation

                        i attached my bank details for this mail id . so plz help me and recover my money

                        thank you .

                        your truly

                        F.joseph Ravirajan

                        my account details : City Union Bank Potheri Srm Branch . Chengalpattu district .
                        Account number - [protected]
                        IFSC code - CIUB0000117
                        plz consider my mail sir . iam poor family
                        City Union Bank customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          faizan stryx
                          Nov 22, 2021
                          Report
                          Copy

                          This is very worst every night cub server goes down i don’t understand why ! Why cant you keep your servers as 24/7 is it so tough to keep 24/7 huh . Each and every customer of your bank will be unhappy . Even in night time while i need to go out station my card wont work is this way you treat your customers. Resolve this issue or else i would have to move other bank
                          City Union Bank customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vishwajeet Choudhary
                            Nov 19, 2021
                            Report
                            Copy

                            Hi,

                            Vishwajeet Choudhary here . My mail id is not updated with my account . Request you pls update it ASAP.

                            Name- Vishwajeet Choudhary
                            Mb- [protected]
                            Mail id -vrc.[protected]@gmail.com
                            Account number- [protected]
                            City Union Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              deepakron
                              from Palladam, Tamil Nadu
                              Nov 11, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              On November 11'th by 12:19 PM, I have attempted to withdraw Rs. 10000 from cub ATM in Arulpuram with ATM-Id CUBFI339, and the amount have not been dispensed but i have received the sms from HDFC bank that the amount is debited from my account but the ATM displayed temporarily out of service message. I called CUB customer service but they said to contact HDFC Bank which looped me on this but still my amount of Rs.10000 has not been credited. Awaiting for a positive reply.
                              Nov 16, 2021
                              Complaint marked as Resolved 
                              I had mailed to HDFC suppport regarding this and in a day and the amount got refunded.
                              City Union Bank customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Murthy Ramachandran
                                Nov 2, 2021
                                Report
                                Copy

                                Respected sir,
                                Account holder's name is Murthy.R
                                I tried to debit money Rs2000 and Rs.1500 from my account twice yesterday around 8.12pm and 8.31pm respectively at pudukottai, Both of which were failures, but money had been deducted from my account.
                                Kindly do check and help the needful.
                                I have also sent an screenshot of money transaction alert that was received at that time.
                                City Union Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gopi0412
                                  Oct 30, 2021
                                  Report
                                  Copy

                                  I had ordered a product on Amazon named explore Tail Tiddy which cost 699Rs, at the date of (10/10/2021) and the product size was not fair enough as i expected, so i returned that product on (18/10/2021) its order id was #[protected] . It has been 10 days but i haven't received refund and This is the refference id:[protected]. Amazon had initiated my refund but not recieved so Please give my refund
                                  +1 photos
                                  City Union Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    NAZAR SHEREEF
                                    Oct 22, 2021
                                    Report
                                    Copy

                                    Sir
                                    I am NAZARSHAREEF
                                    Cheyyar- branch
                                    I am monthly salary customer in private school
                                    I got jewel loan
                                    That due last date 23/10 2021
                                    But that day Saturday bank was holiday
                                    So please expand my due date to monday 25/10/2021
                                    I got message yesterday only
                                    Thanks
                                    City Union Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vikashini2304
                                      Oct 21, 2021
                                      Report
                                      Copy

                                      Greetings,

                                      This is VIKASHINI from COIMBATORE, TAMILNADU. This letter is to inform you that a person named VIJAY ARJUN Account no. [protected] is doing an Illegal mobile phones and other electronic items business with an account in Union Bank of India, Branch Dindori. I already raised a complaint against this person in UNION BANK OF INDIA through Email on 22.09.2021 about this issue they told me to raise a complaint letter to my bank branch too.

                                      The person VIJAY ARJUN is selling mobile phones online in the name of Sangeetha Mobiles and when a customer pays for the product they refuses to send the product and refuses to repay the money. I took this issue to both Cyber Crime and informed to Sangeetha Mobiles support team they too raised a complaint on this person. I sent him 8000/- on 12th Sep 2021 at 11.40AM for a mobile phone. Now he refuses to send back my money. For any clarifications you can check with my banking records. Many people are suffering with his actions.

                                      For your information, I am mentioning his bank account in details and his contact number below. Please check this and do the needful.

                                      Vijay Arjun
                                      Union bank of India - [protected]
                                      UBIN0566659 - Dindori
                                      Phone - [protected]

                                      Now the person blocked me in Whatsapp and refuses to send my money.

                                      So I raised a complaint in the RBI complaints portal. Here is my Complaint No: [protected].
                                      Please help me to get my money back.
                                      City Union Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Venkatesh Venkii
                                        from Tuticorin, Tamil Nadu
                                        Oct 14, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I had a transaction of 49900/- on 3rd Oct 2021 at 8.31pm and shop keeper had reverted same transaction within 5 minutes as [void sale] ... Its about 14 days and still i have not received my amount back.

                                        I have initiated mail with bank and also direct meet even after multiple follow ups i have not received any feedback from their side.

                                        Please look into this matter
                                        +1 photos
                                        Oct 18, 2021
                                        Complaint marked as Resolved 
                                        City Union Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit