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City Union Bank Complaints & Reviews

2.6
Updated: Feb 12, 2024
Complaints 452
Resolved
231
Unresolved
221
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City Union Bank reviews & complaints page 2

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A
Ashok kani
Mar 4, 2023
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Address: Madurapakkam.. Villupuram dt..

Dear sir/madam
I send money from city union bank app on 3.3.2023 at 5.23a.m but amount deducted money will not received...
Branch. :Madurapakkam
Ifsc:CIUB0000057
Send amount 3500..
Ph.:[protected]..so please solve this problem...
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    W
    Westart communications pvt ltd
    Dec 22, 2022
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    Address: Lalith Towers, No. 15, Kambar Street, Chennai
    Website: westartindia.com

    Dear Sir/Mam,

    I ordered a laptop on amazon on the 11th nov 2022. The next day i cancelled but still i didn't receive my refund amount to my bank. Amazon gives only refund reference id and tracker id. But i checked with the bank with that id's but bank side said the amount didn't receive, please check with amazon. Amazon said the refund is processed on 26th nov 2022. But still i didn't receive my refund amount RS.56, 500. 6 times i raised complaints in amazon and my bank but i didn't receive my refund amount and this issue will not solve

    My bank - City Union Bank Account No: [protected]
    ORDER #[protected]
    Transaction Id - 1ARDa8oDohg8mynhZqsf
    Processor Trace Id - [protected]
    City Union Bank customer support has been notified about the posted complaint.
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      W
      Westart communications pvt ltd
      Dec 22, 2022
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      Address: Lalith Towers, No. 15, Kambar Street, Chennai

      I ordered a laptop 11th nov 2022 next day i cancelled but still i didn't received my refund amount to my bank. Amazon give only refund reference id and tracker id. But i check with bank with that id's but bank side said amount didn't receive, please check with amazon. Amazon said refund is processed on 26th nov 2022. But still i didn't receive my refund amount RS.56, 500. 6 times i raised complaints in amazon and my bank but i didn't receive my refund amount and this issue will not solve

      My bank - City Union Bank Acc No: [protected]
      ORDER #[protected]
      Transaction Id - 1ARDa8oDohg8mynhZqsf
      Processor Trace Id - [protected]
      City Union Bank customer support has been notified about the posted complaint.
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        L
        Lovely_devil_47
        from Bengaluru, Karnataka
        Oct 10, 2022
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        Address: Indiranagar
        Website: Consumer complaints

        Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!... I have contacted customer service too they are not responding
        City Union Bank customer support has been notified about the posted complaint.
        Oct 10, 2022
        Updated by Lovely_devil_47
        Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...
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          Lovely_devil_47
          from Bengaluru, Karnataka
          Oct 10, 2022
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          Address: Indiranagar

          Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...
          City Union Bank customer support has been notified about the posted complaint.
          Oct 10, 2022
          Updated by Lovely_devil_47
          Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...
          Oct 10, 2022
          Updated by Lovely_devil_47
          Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...

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            P
            parasuramanmadhu
            Sep 13, 2022
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            Address: Plot no.181, 5th St.P.G.Avenue, Kattupakkam, chennai -600056

            I Have pay the Bank of Baroda Credit Card Monthly due Rs. 2357.69(Rupees Two Thousand Three Hundred and Fifty Seven Paise Sixty Nine Only on 13.09.2022 Using the CITY UNION BANK DEBIT CARD. I Have entered OTP number also. But Transaction Failed. kindly send the amount reverse the my accounts. Accounts details given below.

            Name: MADHU PRIYA.P
            A/c.no: [protected]
            Debit Card No.[protected]
            Branch : Kattupakkam, Chennai-600056
            City Union Bank customer support has been notified about the posted complaint.
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              L
              Logesh B
              from Saint Thomas Mount, Tamil Nadu
              Sep 3, 2022
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              Address: No-7/10 thiru vika 2nd Street, Villivakkam

              I have paid my exam fee through cub online money deducted but fee not paid i need my money refund
              City Union Bank customer support has been notified about the posted complaint.
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                R
                Roger28
                from New Delhi, Delhi
                Aug 4, 2022
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                Address: New Delhi

                I placed a order from Flipkart on the month of May and June through city Bank credit card and due to cancellation of order my debited money from credit card has been refunded. But city Bank show the debit amount in my credit card emi /loans and also take emi for the same. Kindly check the details related to the emi
                City Union Bank customer support has been notified about the posted complaint.
                Aug 04, 2022
                Updated by Roger28
                Bill summary of credit card for the month of Jul 22 and Emi installments.

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                  K
                  Kavya Chhatwani
                  Aug 2, 2022
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                  Address: KISHANGARH

                  Dear Sir/Mam,
                  I your renowned client since 2017, My current account as well as saving accounts are runing over in your bank..
                  (i.e_- Jai shree Krishna enterprises (Firm name)
                  (Account no - [protected])
                  Your bank branch in kishangarh.
                  Name is
                  City union Bank Ltd. Bank code( 0601 )
                  I Have three accounts
                  Out of three there are two current accounts and one saving.
                  Your bank is charging unconditionally period based charges without any notice.. many more times I told the manager of bank to please refund my these values but they are saying .. we will do it sir, we are trying to do, , but no proper response is coming from their end..
                  Finally before two months ago
                  I send the statement of the ledger of bank commission which bank charges from Me from last three years ..
                  U can't believe sir
                  In these three years bank charges 39000 approx from me without any mistakes done by me

                  In starting,
                  Your bank promises me too much ..sir please open an account in my bank we have zero charges
                  No commission
                  No neft charges
                  No other hidden charges
                  And all
                  Sir I request you, to please tell your colleagues to please refund or return my charges in my account as soon as possible.. so I can again start transaction with your bank ...
                  Since three months i have not transact any transaction with your bank just because the ir responsibility shows by your bank staff..

                  Kishangarh bank branch
                  Manager name - Dhruv ji
                  ASSISTANT -. kundan kumar
                  My account (jisne account khulvaya)- Narendra sir

                  Narendra is also transferred!!

                  Thanking you

                  Warm regards
                  Prakash Chand Chhatwani
                  City Union Bank customer support has been notified about the posted complaint.
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                    N
                    Nafrik
                    from Chennai, Tamil Nadu
                    Jul 4, 2022
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                    Address: Adyar

                    My atm card is declined Paytm swiping machine but amount debited from my account...and the store people told will come back to my account still 10days over not credited back
                    City Union Bank customer support has been notified about the posted complaint.
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                      S
                      Subramanian Sundaramurthy
                      Jun 21, 2022
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                      Address: 6/2 CTC Apartments, 3rd Cross Street, Lakshmipuram

                      My ICICI Savings Account[protected] Ram Nagar Branch, I IMPS to your CIUB Karamadai Branch Savings account holder [protected] Devi Murugesan, I supposed to IMPS Savings account holder [protected] Mathiyalagan Ravi, Rs.5000 on 17th March 2022.

                      This was in intimated to ICICI Bank Ram Nagar Branch, where my savings account existence and they raised SR[protected] dated 28th April 2022.
                      Also tis was reported to RBI through email.

                      I hope that you make arrangement to reversal my money back to ICICI Account. Hence I will correctly IMPS CIUB Savings account holder [protected] Mathiyalagan Ravi, Rs.5000 at the earliest.

                      Regards
                      S.Sundaramurthy
                      City Union Bank customer support has been notified about the posted complaint.
                      I sincerely appreciate your efforts on my above request/Complaint.

                      My account has been credited the said amount[protected] without further delay.

                      I am also thankful to everyone for taking the action behind the successful transaction to my ICICI account.

                      I would like to express my gratitude for your quick response and remedy for the above-said problem.

                      Well-done CIUB.

                      Regards
                      S.Sundaramurthy
                      I sincerely appreciate your efforts on my request.

                      My account has been credited the said amount[protected] without further delay.

                      I am also thankful to everyone for taking the action behind the successful transaction to my ICICI account.

                      Regards
                      S.Sundaramurthy
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                        M
                        mukund2022
                        from Pune, Maharashtra
                        Jun 20, 2022
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                        CUB account details [protected]
                        please block fraudster in your bank
                        He is making fake transaction in wallet.
                        +91 [protected]
                        Mr Aasim uses @cubltd
                        Account number [protected] for the fraud 🤥
                        City Union Bank customer support has been notified about the posted complaint.
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                          5
                          5308753
                          from Madurai, Tamil Nadu
                          May 27, 2022
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                          I deposit amount of 200 at madurai villapuram branch city union bank atm on 27 th May at 8.13 am. after deposit receive a receipt mentioned at Noted Retained. also money not credit in my account.

                          atm id : CUB01710

                          serial no : 2CP240238
                          City Union Bank customer support has been notified about the posted complaint.
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                            S
                            shukla gopal
                            from kanpur, Uttar Pradesh
                            May 16, 2022
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                            Address: Uttaripura kanpur nagar

                            Hello sir myself Gopal Shukla I am an account holder of your bank branch UTTARIPURA KANPUR NAGAR 209210 actually sir there are so much problem in your bank there are everytime server issue. Bank agent always tell that server is not responding so I am requesting you to please solve this issue as soon as possible

                            thankyou
                            City Union Bank customer support has been notified about the posted complaint.
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                              A
                              abuaaz
                              from Chennai, Tamil Nadu
                              May 2, 2022
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                              Address: Chinthamani branch, Ariyalur

                              My Name is Abdul khader, on 20th Jan I sent Rs. 15, 000 (Fifteen Thousand Rupees) to Mr. Sakthivel Kannadasan A/C [protected], but mistakenly I sent the money to [protected]. Hence I called Chintamani Branch Manager and informed this matter, they blocked the money and asked me to send mail to customer care. I directly contacted both the banks in person but no action was taken and my amount is blocked for more than 3 months. Workers are lethargic in responding and no action is taken. This is my hard earned money.
                              So please return the money to my account ASAP.

                              My Account Details listed Below
                              Abdul khader
                              [protected]
                              CNRB0008452
                              GILL ADARSH
                              ROYAPETTEH BRANCH

                              Thanking You
                              Abdul khader
                              [protected]
                              [protected]@gmail.com
                              City Union Bank customer support has been notified about the posted complaint.
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                                G
                                Geetha S R
                                from Delhi, Delhi
                                Apr 9, 2022
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                                Tried for so many hours. Always showing error and not accepting application form. Job application portal is very bad. Dont waste applicants time. Try to do something to apply easy for job.
                                City Union Bank customer support has been notified about the posted complaint.
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                                  S
                                  Selvam Jeyaseelan
                                  Mar 23, 2022
                                  Resolved
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                                  Resolved

                                  Address: Tirupur

                                  Transaction declined but amount debited no reverse amount credit in date from 13/03/2022 to today 23/03/2022
                                  Detailss
                                  City union Bank
                                  Veerapandi branch
                                  Tirupur
                                  Customer ID 3632826
                                  Pos POS:[protected]VASANTH&co tirupur
                                  Amount 32000
                                  Mar 25, 2022
                                  Complaint marked as Resolved 
                                  We will complaint about our problem to call a customer care and inform to take action about that problem to rise a complaint and. call to inform to head office.Now our money returned 8days after to rise a complaint.Now i am get back my money. Thank you for a immediate action
                                  City Union Bank customer support has been notified about the posted complaint.
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                                    R
                                    Ram0319
                                    Jan 28, 2022
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                                    Respected sir,

                                    On 26.01.2022, I have placed an order in MAX Fashion and made payment of Rs. 3391.99 via CUB Mobile banking.
                                    Amount got debited from my account but order was not successful.
                                    Kindly reverse the same to my bank account.
                                    Thank you.

                                    Name : SM Ramya
                                    Account no: [protected]
                                    IFSC Code: CIUB0000004
                                    Customer id : 6083862
                                    City Union Bank customer support has been notified about the posted complaint.
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                                      P
                                      Pradeep Jayaseelan
                                      Jan 21, 2022
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                                      Address: 69/94 dr.ambethkar street tiruvannamalai

                                      Worst bank i think so bcos I've paid totally 527rs for penalty for pre payment of emi how worst is this...again again you are charging penalty you useless Bank...y should i pay money for paying EMI without missing, i need my money.my account num : [protected]
                                      Ifsc : CIUB0000172
                                      City Union Bank customer support has been notified about the posted complaint.
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                                        C
                                        chellappa srinivasan
                                        from chennai, Tamil Nadu
                                        Nov 30, 2021
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                                        Address: CHENNAI

                                        Customer care numbers not able to contact for resolving issues. Whenever I called customer care no..[protected], the recorded message comes " YOUR KEY PIN IS NOT REGISTERED WITH US"

                                        HOW TO REGISTER KEY PIN.. WHY THE CUSTOMER CARE NUMBERS INFORMED THE PROCEDURE OF KEY PIN.

                                        WHENEVER I CONTACTED MY BRANCH ALSO, THEY HAVE NOT ALSO REPLIED FOR THIS ISSUE.

                                        PLEASE INFORM ME HOW TO REGISTER KEY PIN IN CUB BANK SYSTEM.
                                        City Union Bank customer support has been notified about the posted complaint.
                                        I have given complaint on november 30th 2021. Still now no response from cub .
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