City Union Bank Complaints & Reviews

Respected sir

I Have an account in kk nagar branch, Tiruchirappalli, for past eight years.
My account number: [protected]
on 3.10.2021 My money rupees 3.196 ( Three thousand one hundred and ninty six) debited from my account through net banking without my concern. I really shocked when my balance checked.
This amount will debit for four transactions 499, 899, 1299 and 499. Totally 3, 196 rupees.
That day i never use net banking for any transactions. I complained the concern branch. I kindly request you to take necessary action and refund the above amount

My mobile number: [protected]
mail id : [protected]@gmail.com.
Here i enclosed the mini statemant photo copy

While used SBI debit card at CUB ATM, Transaction got failed, but money has been debited from my account.

CUB ATM location: MANAMDURAI-630606
SBi card No: [protected]
SBI Ac No: [protected]
Amount debited: 3000
Mob No. [protected]

Kindly take a needful action ans request you to refund the money as soon as possible.

Sir I'm saraljeyashree
Account number [protected]
I'm having account in your bank from Thirichengode branch but now I got married in Dharapuram Tirupur districts. So I gave request letter to change my address proof in Dharapuram branch before one month but still I dnt get any reply from the Dharapuram branch.. Kindly consider my request and do the needful

Google adsense send money but canot credit my account
my customer id 6566490

Google adsense send money but canot credit my account
customer id 6566490

Transaction of 2600 rupees for PURCHASE-SHOPPING, is done through debit card and money debited twice for one transaction and didn't get credited back to my account .The shop owner got credited only once based on his transaction history, but i didn't get my money of 2600 rupees back. The transaction took place on 19th of this month .

I got a cheque for certain amount and deposited it in Checque deopsit machine situated in ramachandra hospital on 10th of this monh, still havent got the amount credited to the account and nor a way to get the status of the deposit

Cheque deposited is of HDFC bank

Mobile number: [protected]
Customer ID: 3756369

On September 3rd by 11:33 AM, I have attempted to withdraw Rs. 10000 from cub ATM in Arulpuram with ATM-Id CUBFI339, and the amount have not been dispensed but i have received the sms from HDFC bank that the amount is debited from my account but the ATM displayed temporarily out of service message. I called CUB customer service but they said to contact HDFC Bank which looped me on this but still my amount of Rs.10000 has not been credited....

I am Ahamed Mansoor from kilakarai, I have a SB account at city union bank and applied for credit card in my branch and both manager approved my request and told me that they will issue a credit card for me but both of them got transferred and I still haven't received any card. Please look into transaction details for any queries.this time am really disappointed with your bank service, new recruiters does not know valuable bank like us and if this continues this bank might lose account holders like us

Respected sir:-
Subject:- regarding the REVERSAL of CASH HANDLING charges, and the PERMANENT WAIVER for the CASH HANDLING charges, and the ROI using for the BANK GUARENTEE was more difference what which compare to 2020 and 2021.
This is AB.AGENCY from DEVAKOTTAI branch, my AC NO - [protected], this is OD account, I'm interested to maintain the account in the CUB for the LONG TERM, I have the ISSUES in the cash handling...

My name is Chandrashekar S from Hyderabad. I have my SB AC with CUB, Ameerpet Branch, Hyderabad for the last 15+ years. On 16-Aug-2021 I asked one of the services to be completed and the attitude of Mr. Vishnu was not only unfair as he did not complete the requested task but on the contrary insulted and harassed me by sending negative messages on my whatsapp number.

Even though I reported this with the Sr. Management at the Corp. Office, there has been no resolution (as there must be an immediate action against such kinds of behavior as my self-respect was being badly damaged), and also, when I called the AGM Mr. Rajshekhar (from Hyd. - +[protected] who is supposed to listen to the complaints and resolve it, the AGM was very rude in his attitude as well, when he said couple of things:

1. He said that he cannot resolve such personal issues and said that I have to forgive such staff by accepting such kind of behavior from the staff

2. He also said that if he has to resolve such issues, then there will not be anyone living in India, which was not even relevant to what this issue was to do with India and other people who lived in India

3. He said that even if I reported this issue with the senior management including the CEO there will be no action which can be initiated against Mr. Vishnu or him as he sounded as if he was the CEO/ Chairman of CUB and his decision was final. At this point, I felt like he was THROWING NOT ONLY A CHALLENGE BUT HE WAS THREATENING ME when he said that I will also have my day when he would harass me further

4. He gave me an feeling that none of the customers have to raise or escalate any issue against this Branch Staff or him with the Corp. Office and if someone does it (as I had a major issue that I escalated in Feb. 2021, the same AGM who was posted right then requested to come to my residence and literally requested me to forgive the staff and close the complaints against them) and may be he was waiting for an opportunity to show me that he would encourage the staff from this branch to insult and humiliate me when he gets a chance and as per the instructions from the AGM I guess Mr. Vishnu boldly wrote and sent such insulting messages and even blamed me for the service that he said other banks do not provide to its customers.

I really do not understand as to why other banks were even compared and how does Mr. Vishnu now as to what kinds of services are being provided by other banks. This is not only an insult to me but also he tried to talk ill about the services provided by other banks, which is illegal.

I want the senior management to ensure that some action is being initiated against Mr. Vishnu and the AGM (The AGM's job is to resolve issues and on the contrary the AGM was trying to protect the staff and even went and started talking rudely with me, which is not acceptable to me and he also said that HE WOULD WASH HIS HANDS BY NOT RESOLVING THIS ISSUE AND ANY FURTHER ISSUES THAT I FACE GOING FORWARD), as if he was my boss and he was the CEO of CUB.

Cardless withdrawal failed my account money debit 7working days no redan money please sir

I have tried to withdraw cash from CUB ATM - CUBFI119 from my sbi account ending with 4510 on 7Aug 2021 at 8.21pm. Money debited from my account but cash didn’t dispensed.

Transaction Number[protected]
Amount - 1000 rs
ATM - CUBFI119

Sir,

Please find below the mail which I have sent to the Principal Officer of City Union Bank.

I would like to express my views regarding the behaviour of a clerical staff in Rajendra Prasad Road Hasthinapuram branch. Today morning I went to the bank to get my passbook updated. I handed over the pass book to a clerical staff (Ms.Divya) who in turn gave it to another staff (Ms.Jeevitha). I waited there to receive the passbook. Normally I use either net banking or mobile banking. The purpose of today's visit was because the pass book was over and I wanted a continuation passbook. The staff (Ms.Jeevitha) made the address and the other entries in the new book. I saw the new passbook and understood that the transaction entries can be made after a few days. I didn't even talk to her. She started asking me in a rude way " do you need the balance to be updated in your new passbook". I didn't utter a single word and walked away from that place. After some time I saw her answering another customer in a raised voice and that was regarding FD. That customer was a senior citizen. I really wonder whether that staff (Ms.Jeevitha) has been taught how to answer the queries of a customer in a nice way. Today also the branch manager was not available. I feel the bank should conduct a coaching class regarding behaviour. She should realize that a customer is the most needed person. Can a bank or any business establishment grow without a customer.?

If you feel that I keep complaining about this branch then this mail can go into the recycle bin and later it can be deleted. I do not want to talk to the manager and complain like a kid about the behaviour. I feel you can definitely do something so that every customer is treated in a polite way.

Regards

(V.SANKARANARAYANAN)

Money is debited from account 5 days back(26/7/2021) but transaction is failed .still i have not received my money.

I transferred an amount of INR 13000.00 through IMPS on 7th July, 2021 with the generated Reference No. IMPSCUB[protected].
During transfer, I got failure message on screen and no payment receipt was generated. I was expected that the amount will be refunded. But still now, I didn’t receive the amount.
Kindly provide me the status of the payment. And when will it be refunded?
The details of Payment are given below:

1. Sender Details a/c Name: Tribhuwan Kumar
A/C:1174562
[protected](15 digit no.)
Bank and Branch: City Union Bank, Branch: Karol Bagh, New Delhi


2. Transfer Details Reference No. IMPSCUB[protected]
Transaction Date : 7 July, 2021
3. Receiver’s Details Beneficiary Name: RISHABH GAUTAM & ASSOCIATE
Account No: [protected]
IFSC Code: BARB0KARDEL

Kindly do the needful.

Money debit from my account but not come out from atm.at 24/07/2021
Time 19:02:22

I missed my ATM card and also same time my registered mobile number were missed, so my saving money was locked with my bank account, I don't have any source to take off my money due to my personal emergency I had planned to update my phone number, I had fill phone number update form on 22.07.21 Thursday on Manamadurai sivagangai district, but now it almost 4 days completed still now my mobile not get registered, how I will take off my money

I have paid 50000 for my college fee and it came as successfully payment but it did not paid in my college but the amound deducted from my account last date for my college is near please do refund it

In palani ranagakaliamman kovil atm watchman making problem with every Customer...while they come to the atm point...