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City Union Bank Complaints & Reviews

2.6
Updated: Feb 12, 2024
Complaints 452
Resolved
231
Unresolved
221
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City Union Bank reviews & complaints page 7

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S
Sambathcc
Oct 30, 2020
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Address: 32 100 feet road, Nadesan nager, pondy 5

Dear sir/ Madam,

I am sambathkumar. S, living at 32 100 feet road, Nadesan nager, 605005.

Today morning nearly 8 o'clock I used the ATM machine in the same address at Nadesan Nagar, pondicherry. To drop cash.

Asked for Pin number, then amount, I entered Rs 10, 000. While machine was counting the money suddenly atm machine got shutdown without power.

The money is deducted from my TRANSWISE account.

What is the procedure to get back my money? Can I raise complaint in police?

Kindly let me the procedure.

Thanks
Sambathkumar. S
City Union Bank customer support has been notified about the posted complaint.
I added my debited account screenshot
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    S
    SUVASTHIKA S
    Oct 29, 2020
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    Address: Trichy main road palladam

    I have submitted request letter and required details in bank to activate my freezed account but there is no process yet.
    City Union Bank customer support has been notified about the posted complaint.
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      J
      Jayathi Vinoth
      Oct 27, 2020
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      A sum of Rs. 793 was deducted but the transaction was failed. I was trying to pay this sum to Hotel Manoj Bhavan on 26th October 2020.
      City Union Bank customer support has been notified about the posted complaint.
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        R
        RevenHarish
        Oct 23, 2020
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        Address: Neyveli

        My name is Harish and I had ordered 2 products of 368 of RS.Amount mouse and keyboard in Amazon on (3/10/2020) and after (8/10/2020) I returned this order due to personal reason. And on (13/10/2020)
        Amazon initiated the amount to my bank account but I still didn't get the money. Amazon sent this reference number
        [protected],[protected] and told me to fill charge dispute form but city union bank doesn't have such policy. So
        please kindly respond to this complaint it's very urgent. My account number is [protected].
        Thanks you
        City Union Bank customer support has been notified about the posted complaint.
        Please refund my money please, how long I can wait
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          A
          Oct 22, 2020
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          On 17/10/2020, I tried to recharge my mobile number [protected] for Rs.698 through Airtel online recharge mode.The amount Rs.698 was debited from my account towards Bharti Airtel Ltd but recharge was unsucessful.The amount has not been credited to my account.I request you to kindly take necessary action.
          City Union Bank customer support has been notified about the posted complaint.
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            S
            satheesh mahi
            Oct 13, 2020
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            Address: Chennai

            Hello
            I have booked my flight tickets using ixigo and the ticket is not booked on 21st September or 22 September 2020 and the ticket wasn't booked and contacted ixigo for the refund and they have done their process and my money is still not refunded it's been more than 20 days can you do the refund process and kindly do the refund process ASAP
            City Union Bank customer support has been notified about the posted complaint.
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              K
              karuppuraja21
              Oct 12, 2020
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              Resolved

              Respected Sir/Madam.
              I am Karuppu Raja N from Madurai. I paid Rs.5000 for TNEA Engineering counselling through online banking. But It shows transaction status is failed. But Rs.5000 is deducted from my account. I also contacted TNEA officials, They said "we didn't received amount from your account. It may be some transaction failure, contact your bank."

              I also paid amount through DD after got this failure.Because today is last date for paying fees.

              Can you refund? Please consider this and take immediate action.

              Please check and let me know.

              Account Number : [protected]
              IFSC Code: CIUB0000027
              Name : Karuppu Raja N
              Date of the incident : 12/10/2020 : 10:55 am
              Reference No :[protected]

              Transaction Related information, (I got this transaction details in TNEA website)
              Transaction Id: f2b1bc52-052a-43bd-8265-fee155e0e214
              Bank Ref Id:[protected]
              Amount in Rs: 5000.00
              Transaction Gateway: State Bank of India
              Payment Status: failed
              Transaction completed Date Time:[protected], 10:57:45 am
              Oct 16, 2020
              Complaint marked as Resolved 
              I received a refund amount within 5 days. Thanks CUB Bank.
              City Union Bank customer support has been notified about the posted complaint.
              Oct 12, 2020
              Updated by karuppuraja21
              Nope
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                S
                Shanmugammani
                from Thiruvarur, Tamil Nadu
                Sep 2, 2020
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                வணக்கம் நான் ஒரு மாற்றுத்திறனாளி தங்களது நன்னிலம் கிளையில் வங்கி கணக்கு வைத்துள்ளேன் ECS முலம் கடன் தொகை செலுத்தி வந்தேன் COVIT 19 இப்போது இருப்பது நாள் கடன் தொகையை செலுத்த 6மாதம் RBI அவகாசம் அளித்துள்ளது அதனை மிறி தங்களது வங்கி எனது வங்கி கணக்கில் இருந்தது 1.6.2020 அன்று ரூபாய் 177 ஐ ஆறு முறை எனது கணக்கில் இருந்தது எடுத்துள்ளனர் அதனை திரும்ப தருவதற்கு தாங்கள் ஆவனம் செய்யும் படி மிகவும் தாழ்மையுடன் கேட்டுக்கொள்கிறேன்
                City Union Bank customer support has been notified about the posted complaint.
                Jan 19, 2021
                Updated by Shanmugammani
                Resolved
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                  ஜெயம்
                  Sep 2, 2020
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                  When i tried to withdraw rs.2500 from an indicash atm operating in kadamangudi.
                  Money was deducted from my bank account but i didn't get money..
                  Please refund my money

                  My account details:
                  Ifsc:ciub0000009
                  Micr code:[protected]
                  Branch code: 000009

                  Account number:[protected]
                  City Union Bank customer support has been notified about the posted complaint.
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                    J
                    jyoti mahesh
                    Sep 1, 2020
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                    Address: 490/3-4,Anna Salai Nandanam, Chennai, Tamil Nadu-600035. 044-46312345. 044-66626705.

                    My transaction is failed, but the money has been debited from my account
                    On august 31 2020. To"tamil nadu power finance & infrastructure development corporation ltd." at 11:28. A. M
                    City Union Bank customer support has been notified about the posted complaint.
                    Sep 01, 2020
                    Updated by jyoti mahesh
                    My transaction is failed, but the money has been debited from my account

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                      S
                      sv6svenkatesan
                      Aug 30, 2020
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                      Address: Tiruchirappalli

                      The details of the transaction:
                      Date of imps transfer : 28 july 2020
                      Imps transfer ref id:[protected] from icici bank.
                      Receiving bank: cuib0000115.
                      The amount was wrongly sent to account no.: [protected]
                      Amount : rs.3660/-
                      Intended beneficiary: channel nine, srirangam - a/c no. [protected]
                      (Last digit of the account got changed from '9' to '6', by mistake).

                      Dispute raised for this imps txn for reversal throgh icici bank, with sr[protected]. But this has been declined by city union bank, as per icici.
                      City Union Bank customer support has been notified about the posted complaint.
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                        R
                        Ramanathan Shanmugam
                        Aug 25, 2020
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                        Address: Sivagangai Registration Department Part 2

                        Sir,
                        I am ramanathan from sivagangai. My account number is [protected]. My issue is regarding payment done on 25th august 2020 and the amount is rs.300. My transaction reference number is scub[protected].
                        When i check my merchant (Tnreginet) address, it shows that the payment was pending. But in my account, the amount was debited by that time itself.
                        I hereby send some of the screenshots as a proof for my transaction.

                        Please assist me with this issue as soon as possible.
                        City Union Bank customer support has been notified about the posted complaint.
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                          S
                          sachinb9999
                          Aug 25, 2020
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                          Address: thirumudivakkam

                          Dear Sir / Madam

                          I am Mr Sachin Bhirud / Kirti bhirud both having join account in your bank a thirumudivakkam branch.

                          We did Transacion of Rs 25920 dated 19h july 2020 which go failed we though i will auto-revert. But it is sill no received. We given application to branch regarding this and we are requesting transaction reference number, Still no received. Now almost one month over.

                          Kindly do needful ASAP

                          Regards

                          Sachin Bhirud
                          City Union Bank customer support has been notified about the posted complaint.
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                            M
                            mahadevanrajesh
                            Aug 24, 2020
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                            Address: bangalore

                            Since more than 20 days we were tryingvto open a current account in RT nagar branch, Bangalore.It is getting delayed and your staff says they are waiting for approval from HO.Since my fathers days we are customers of cub and we are patronising your bank as a native of Thanjavur since long and have operations only with your bank in all business areas o[censored]s.Please let us know the status and ensure to open the current account asap so that our operations can be commenced.
                            Regards,
                            Rajesh Mahadevan M
                            City Union Bank customer support has been notified about the posted complaint.
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                              R
                              rehanabi93
                              Aug 12, 2020
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                              Address: 28/3 Krishnappa Nagar hosur

                              Transaction ref no[protected]
                              City Union Bank customer support has been notified about the posted complaint.
                              Aug 12, 2020
                              Updated by rehanabi93
                              tranfer id[protected] creditor name sudhashamridh s india bodhi ltd ent to amount rs 2046 rs
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                                Prajna rao
                                Aug 11, 2020
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                                College fee has been made and the amount has been debited but the fee payment has not done
                                City Union Bank customer support has been notified about the posted complaint.
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                                  S
                                  sridhar2115%
                                  Jul 31, 2020
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                                  Address: KUMBAKONAM REGD OFFICE

                                  Activation of benificiary addition is available thru atm/debit card details verifivation. Tiday i tried same but code 201 appears stating that unable to process your request kindly address same
                                  City Union Bank customer support has been notified about the posted complaint.
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                                    M
                                    Masankuma
                                    Jul 30, 2020
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                                    Address: chennai

                                    I have sent Rs 500 to wrong number so I need refund the same amount
                                    City Union Bank customer support has been notified about the posted complaint.
                                    My contact number is [protected] you can reach out to me for further clarification
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                                      G
                                      Gemini Ganesan
                                      Jul 29, 2020
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                                      Address: 884A 7th Street 1st cross, Kamaraj nagar, Kumbakonam - 612002.

                                      வணக்கம் இப்பவும் ஸ்ரீ கற்பக விநாயகர் ஏஜென்சிஸ் c/a இல் இருந்து பணம் அனுப்பிய பிறகு திரும்பி வந்து விடுகிறது. இதனை சரி செய்யுமாறு வேண்டுகிறேன். நன்றி
                                      City Union Bank customer support has been notified about the posted complaint.
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                                        B
                                        bkbala3710
                                        Jul 25, 2020
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                                        Resolved

                                        Respected Sir/Madam,
                                        I want to get a refund amount from amazon about 1071 rupees,
                                        But I didn't get it, Amazon said that they initiated the payment, so
                                        contact your bank customer care, if you didn't get it in 4 business
                                        days and quote this number (i.e) Refund reference number RRN which is
                                        given below. please look into it. Thank you.

                                        Account Name: BALAKUMARAN.T
                                        Account Number: [protected]
                                        Customer ID:5500937
                                        Amount to be refunded:1071
                                        Amount initiated date from Amazon: 18/07/2020 (6:42 pm)
                                        RRN (Refund reference Number): # 30005402010198201128261
                                        Status: still amount didn't credit
                                        Phone no: [protected]

                                        Regards:
                                        Balakumaran.T
                                        Jul 28, 2020
                                        Complaint marked as Resolved 
                                        City Union Bank customer support has been notified about the posted complaint.
                                        Jul 28, 2020
                                        Updated by bkbala3710
                                        Amount credited Thanks to CUB
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