City Union Bank Complaints & Reviews

Hi team,

I paid school fees online payment to the pupil saveetha school through the city union bank gateway. (Which provided by school portal).

I have paid the amount from my icici bank account.
Transaction reference id - [protected]
Date -30-march-2020.

Amount is debited to my account. But post transaction complete i didn't get the confirmation details and receipt of payment.

Kind request please do needful

I used my cub debit card in syndicate bank in dharmapuri-salem main road branch. I tried to withdraw rs.10, 000 on march 20, 2020 at 11.49 a. M but i haven't received any cash but there was a message to my bank registered mobile number that rs.10, 000 have been debited and my account also have been debited with rs.10, 000. So i request kindly to look into the matter and do the needful at the earliest.

I used cub debit card to debit inr: 5000/- from my account in indian overseas bank atm, in batlagundu, dindigul district on 16/03/20 around 11:10 am. A rupees of 5000/- has been claimed but not received from that atm. Amount got debited from my account. The atm id is:iobc1476 kindly revert the transaction and credit the deducted amount in my account.

Sir, from city union bank villupuram branch requested me to apply pan card for my family members with 100 rupees, so i apply pan card for my son (Mohitkumar) and daughter (Kiruthiga) 10 months before, aprox more than 300 days
Till now i didnot get anything from cub sir
I decided to complain about villupuram branch through customer care, but they didnot answer & quit the call before answer, kindly take action resolve my complaint sir
My customer id 393420

I used cub debit card to debit inr: 3000/- from my account in tmb mercantile bank atm, in palani, dindigul district on 29/02/20 around 10:52 pm. A rupees of 3000/- has been claimed but not received from that atm. Amount got debited from my account. Than atm id is: tmb08904. Kindly revert the transaction and credit the deducted amount in my account.

Why my debit card has been rejected. Why the head office staff enter in a wrong entry. My card has stolen but they have entered wrongly that my card has been damaged and i am applying for a new card. It is the way of working cub staffs!.

Due to bank entry wrongly i am suffering to get a card for so much delay.

When i will get the card?

Do not delay this kind of way.

Always to issue properly to customer to issue debit card

You should intimate tracking details.

Other banks informing the details by mail or message.

Always give clear answer for the above reject. Recorded reply not satisfied by any customer.

I have applied new debit card on 17th feb 2020 due to my card lost.

Since 10 days have gone there is no reply or i have not received the card.

Customer care and branches have not responded proper reply. And they have told me that after several calls, my card is rejected. (I think bank applyingside mistake). And in my branch to have apply request for new card and it will take another 10days to process/ receive the card.

It is not my mistake bank only sending the request from mail to head office.

I need urgetnly card. When i will get the card? Why it is delayed? Why peoples not answering proper reply / to quick process for preference to get new card. It is the way city union bank working?

I am city union customer. I need to register a online complaint. So i register a online in consumer complaints. After that i got a call from cub cu care [protected]. But this is a fraud call. He asked all details for us. We dont have knowledge about online transaction. So he collect all the card details from us. And debited our amounts. We lost our all the amounts.

So, i have a lots of doubts above mentioned that cub cu care number [protected]. So please kindly solve our problems as soon as possible.

Hi team,

I am really disappointed to see this un-necessary charges levied in my account. When i contacted the tambaram branch on 07th morning, they told me that this is a cheque dishonour charges levied in my account

I really don't understand why the cheque is not honoured even though i have kept enough money in my savings account.

Within an hour, i got a call from your employee and asked me to give confirmation for signature mismatch and the cheque can be process via telephone confirmation from me for passing this cheque. Finally the cheques were processed on the same day and still now the dishonour charges has not been reversed. Also wanted to let you know that this cheques are very tiny amount 2000 & 283 rupees and for a cheque value of rs 283, the dishonour charges more than the cheque amount is not at all good?

This is not fair for a reputed bank to levy unnecessary charges for a genuine transaction? Can you please look into this issue on priority and reverse this changes

07/02/2020 to inw chq dis fee:gst collected:00121-chq no~98739932 98739932 295.00 5, 957.03
07/02/2020 to inw chq dis fee:gst collected:00121-chq no~98739933 98739933 295.00
Regards,

Prakash r

Sir
This is sriram viswanathan ex employee of cub. Had put almost five yrs of service in cub and had to quit due to health reasons wayback in july 2013. Still i have not recovered and undergoing medication. Why i have been penalised for not maintaining the mab in my sb acct and charges have been debited under various heads right from 2016.
My emp no 3390 and i had a good track record ever since i joined the cub family till my resignation. Management know very well about my case.. Since i had resigned my job dueto health issues and having left with no job even today and undergoing treatment why cant u consider my case as a special one to reverse all the charges and stop debiting charges in future too?
It really hurts me and i dont see any logic behind maintaining a mab of 5000 for a person like me with no income and spending much for treatment..
Hope you will consider my request favourably..

Account number: [protected]

I have made a payment for eb bill payment of rs 5814/- via phonepe on jan 27th, 2020. But the transaction was failed. I received a ticket from phone pe that the refund of rs 5814 has been initiated. Since i have done a payment through the card, so it takes 7 to 9 days to reflect in my account. Again i raised a ticket in phone pe on 05.02.2020. They have said our side amount has been initiated and also credited to your debit card. They telling to contact my bank. Please help me with this.

Dear sir, my name is akalya gunasekaran, my account number [protected] in city union bank at tiruchengode. On 04.02.2020 i send a amount (Using to net banking) rs.500/- to my friend (Tamilselvan in indian bank). Still he did not received the amount rs. 500/-. But in my account is depited and i didnot receive any message. Please try to solve my issues and refund the amount in my account.

Thank you
By akalya gunasekaran

Respected sir. Madam, d. Sivakumar [protected]. I have cash deposit in atm machine date 2/2/20 time. 8.30pm amount. 51'800 my account transfer not working for machine next date i will complaint city union bank manali branch manager. Right an letter and submit. 4days working. Please sir hospital expenses important cash but my
A/c not received. Please sir

I had transferred the amount of four thousand rupees to one of my beneficiaries unfortunately the amount has been deducted but the receiver has not received the amount. I got the message as imps request has been submitted to beneficiary account but the common message would be imps request to beneficiary is successful. This was my issue. Kindly resolve the issue as soon as possible.

Complainant: m/s. Webcot

Neft request for rs.28, 688/- made on 25.06.2019 to kings pharmaceutical distributors, tripunithura to the acc no.[protected] with ifsc code ciub0000379. The utr reference is barbu[protected] dt.25.06.2019. The transfer was done from our bank of baroda account with aluva branch

The amount was wrongly credited to the acc. No.[protected] which is an account of a different party in coimbatore branch. We are following up with bank of baroda for recalling the amount and they are sending letters to citi union bank. But it is now more than six months. No solution is received.

I have an od account with your koramangala branch with a limit of rs. 61, 000/- and the balance as on[protected] was rs. (-) 23301.47. Od is against the fd, my account was due for renewal on the 31st december, 2019 which was not renewed by the branch. 2 cheques of rs. 29, 496/- and rs. 103/- of hdfc life insurance was dishonoured and an amount of rs. 177/- each was debited to my account for no fault of mine. I request you to look into the matter and do the needful. My account details are as under -
Account no. [protected]
Name h r alva associates
Branch koramangala branch

Regards

H. Ramakrishna alva (Proprietor)

This is to inform you that, I have given a complaint about Debit Card charges and Monthly maintanence charges on 16.12.2019 from City union bank mylapor Branch. As on date there is no proper answer received from the bank.

Without issuing the debit card charges they have charged monthly. we given a complaint two times by orally and written also.

Pls credit the amount long with interest to my account.

In this regards iam enclosing the letter copy for your reference.

Your immediate action is higly appreciated.

With Regards
Venkatesh R

On 10th dec 2019, while doing an online transaction my money got debiuted but my seat was not booked, later i consulted apsrtc customer care, i got a message from apsrtc, that my refund intiated, but i didnt receive money till now, then i contacted city union bank, they told to write a complaint till now i didnt get my money back, plz refund my money
Account no:[protected]
Ifsc code:CIUB0000528
Refund amount:371
Date of transaction:10th dec 2019

I got a message on 29/11/19, that an amount of rs470 has been deducted fom my above account. By mobile banking.
I have not effected any payment on that day and i lodged a written complaint to your vadavalli, coimbatore br. Where i have the account.
I have expalined that the payment was to tneb towards electricity charges for the meter id. No[protected].
I have informed your bank that my tneb id no is[protected]. And as such i have not made payment for this.
Further for this payment, i had not received any otp thru my mobile no [protected], registered with you.
Since a week after complainig, your branch has not solved the problem, and made the refund of rs 470, unauthuried deduction from my account.
Pls help me to get the refund and ensure such mistakes do not repeat in future.
Thanks,
Venkateswaran

सर
उपरोक्त निवेदन है की आपके बैंक कर्मचारियों द्वारा बालोतरा में आपकी ब्राँच ने एक कम्पनी को 2 करोड़ की cc दे दी ac no [protected] उसका मॉर्गेज में प्रॉपर्टी दी है उसकी कीमत 1 करोड़ है आज के समय में बैंक के कर्मचारी और सर्वे रिपोर्ट कीमत आकड़ा जयदा बताया गया है बैंक के साथ बहुत बड़ा धोका किया गया है अब उस कम्पनी को बंद क्र दिया है आपकी बैंक में आप ट्राजेंसन देख लेना इस कम्पनी के मालिक की पत्नी के नाम से एक और कंपनी है जिसका अकॉउंट नो. [protected] majeesa transport co.. के नामसे भी 1 करोड़ सीसीसी है इनकी propter kusum hai यह भी कम्पनी बंद क्र दी है केवल आपकी बैंक में फर्जी स्टॉक स्टेट मेन्ट दे रहे मेरा कोई किसी से दुश्मनी नहीं है लेकिन में भी आपकी बैंक कस्टमर हु तब मेरे मन में विचार आया की 3 करोड़ नुकसान से बचा लू बैंक को आप एक बार इनको बोल दो की सीसीसी पूरी भरो फिर रिन्यू करेंगे या नहीं भरते है तो अब जो आपको मॉर्गेज में कागज दिए है व पर माजीसा ट्रांसपोर्ट कंपनी propeter krishan kumar choudhary ke name se badal liya इनकी दूसरी कंपनी चल रही उस अटेक करो