City Union Bank — Can't take cash after provided all info at ATM in Nadesan nager, pondy.

Address:

32 100 feet road, Nadesan nager, pondy 5

Dear sir/ Madam,

I am sambathkumar. S, living at 32 100 feet road, Nadesan nager, 605005.

Today morning nearly 8 o'clock I used the ATM machine in the same address at Nadesan Nagar, pondicherry. To drop cash.

Asked for Pin number, then amount, I entered Rs 10, 000. While machine was counting the money suddenly atm machine got shutdown without power.

The money is deducted from my TRANSWISE account.

What is the procedure to get back my money? Can I raise complaint in police?

Kindly let me the procedure.

Thanks
Sambathkumar. S