[Resolved]  City Union Bank — City union bank not yet refunded the amount.

Address:614016

Sir,

I am gnanaprakasam r.

My sb a/c number: [protected]. I try to withdrawal amount of rs 4000 from your atm on 25/01/2017 in cubf1049, vannanthurai (Voc road), mannargudi, but due to atm failure i haven't received money but got a sms to my mobile, amount deducted from my bank account. Somebody said to me atm out of service past 20 minutes. Next day i given a complaint to my cub branch, gandhi road, mannargudi. But cub not yet refund the amount of rs.4000.

Kindly refund the amount soon possible. Otherwise i will go to consumer court.

With regards
Gnanaprakasam r
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
City Union Bank Customer Care's response
Dear Customer

In regard to your grievance, already complaint is registered and it is rejected stating the transaction is successful. If you still have any discrepancy, kindly contact your home branch and place a new complaint

Regards
CUB
Feb 15, 2017
Updated by raamg73
Hi CUB Team,

Yes. I have already registered a complaint to my CUB Branch. But the bank people tells 'transaction succeeded'(cash delivered).

I am not agree with this. I waiting that ATM Room 5 minutes. Amount not received. There is no crowd that time. (time 10:48AM). I am only that time in ATM.

Finally I will go to consumer court/NCDRC.

Regards
Gnanaprakasam Ramasamy
Complaint comments 

Comments

Hello,

Kindly go to NCDRC for better solution.
More details: http://ncdrc.nic.in

Please also check this RBI rules page: https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=6437&Mode=0
Hi sir am for show on my name is mohammed parveez I have c/a I city union bank jangar 4 block barch a/c [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    City Union Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    452
    Pending
    0
    Resolved
    231
    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
    View all City Union Bank contact information