[Resolved]  City Union Bank — refund from amazon is taking too long to process. no proper response

Address:Chennai, Tamil Nadu

I'd bought a product worth 24k in amazon and since the product was damaged i asked for a refund. Amazon processed my refund on 7/8/2019. I was told that the amount should reflect in my account within 3 days max. I mailed cub with my refund reference number several times in this past few days and i'm neither getting a response through mail or call, the lines are mostly down. This complaint is registered on 18/7/2019. Kindly take action at the earliest.
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Aug 21, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB
Complaint comments 

Comments

Last week thursday 11/07/2019 i got a msg that i have debited 5000 but i didn't debit money still now bank doesnot refund the money to my account .

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