Clarks — Bad product

Madam/Dear Sir,

Please refer to the telecon held with undersigned. In this regard, this is to submit that I ordered a pair of shoes bearing Order ID FY61A0F84301314C025F. This shoes does have following issues:

1. The size of the shoes is 1 large
2. Shoes are not properly polished. It seems that the shoes are used.
3. The par does not match with the product shown online.

I therefore request you to please initiate refund for the same. I will order one as per my size from your website.

Best regards

Saurabh Kumar
Mob- [protected]