Clarks — elastic of one shoe has become loose

Clarks — elastic of one shoe has become loose

K Kamlesh Merchant from Mumbai, Maharashtra

The Clarks shoes have been purchased some time ago but very sparingly used. The Elastic of Right Shoe become loose making it impossible to use this pair of shoes. I have shown the shoes to Clarks Shop at R City Mall Ghatkoper Mumbai. The Store manager has taken a picture of the shoe and also noted my contact details. No response since 2 weeks. Please advise how and where I can get the elastic professionally replaced. +2 photos Was this information helpful? No (0) Yes (0)

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Sanat Bairi

from Mumbai, Maharashtra

Placed order for beckfield limited black shoes of 6 size. But they delivered 9 size. Given wrong email I’d and wrong customer care number. Mails get bounced and customer care number never gets connected.
Do not know how and why such a brand of international repute resorts to such a fraudulent practice

Need refund of the money