Clarks India — Haven't received neither a Refund nor an E Voucher

Address:

Chennai, Tamil Nadu

Please note that I had placed an order for 2 pairs of Sandals on November 22, 2014. The Sandals did not fit me right so I had requested for a return pick up, which they did. They Promised me that they would issue an e-voucher for Rs. 2499 but I still haven't got any communication from them in spite of sending several emails and calls. Nobody seems to answer their Toll Free number. Can't believe that an International Company like Clarks can cheat people. It is very frustrating!!