Clarks India — material not delivered

Address:

Chandigarh, Punjab

I have order one pair of shoes with order no 2583983 Customer IP;210.56.114.198 on 14 February 2015and I have sent full payment for this order.but I have not received any material and shipment detail only one order confirmation detail I received by mail. I had written mails to the customer care also but don't find any reply.any also I had done many calls on the customer care but no one reply .I request you please send my payment back as soon as possible otherwise I will go the court.