Clarks — misuse of my account and phone number

Clarks — misuse of my account and phone number

C conscompl_nav from Kolkata, West Bengal

I registered with clarks sometimes back using my mobile number. From last 1 week i'm going on receiving messages that your password has been reset. Then came a message order submitted. What the hell. Never placed any order. Entered my account using otp and found some [protected]@hotmail.com hacked my account and placed order. Tried calling clarks multiple time without any response from them, everytime they are disconnecting the call after some time. Sent email to their customer care id. No response, This is a crime and clarks is just misusing my number and account. Even after i sent email they are reluctant and didn't responded. I'm harassed unnecessarily. Need urgent resolution Was this information helpful? No (0) Yes (0)

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Franceselaine

Bought my second pair of Clark’s Leisa Sandels in April. I love then but after wearing them for about a month, the right sole began to squeak. How can I correct this issue? I’m not asking for a refund, the shoes are comfortable but the squeaking is very annoying. I don’t know how to resolve this.

Jemin Choksi

from Delhi, Delhi

I have ordered one pair of shoes of Clark’s via Clark’s.in online.i was not happy with product so I have returned it as your terms and conditions, and even your courier boy had picked it up.its around more than month but still don’t have refund yet.. my order no is[protected] and order date 1/6/2019.your system shows refund iniated.plz help