Clarks — money not refunded for cancelled product and did not receive the product as well.

Address:Chandigarh, Punjab, 160047

I ordered (Prepaid) two pairs of shoes (Order number[protected] on may 10 from, of which one was ordered by mistake so i cancelled it immediately within a few minutes of ordering, the cancellation was rejected by clarks. So i thought i would return it once it gets delivered, but i only received one pair of shoes and not the one that i intended to cancel. Then i receive a mail saying that the order stands delivered. I've sent them numerous e-mails stating the same but nothing has been done till date. Kindly help me in getting this resolved.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Clarks Phone
    +91 22 6770 9982
    Clarks Address
    GF-005,Infiniti Mall, New Link Road Malad(W) MUMBAI, Mumbai, Maharashtra, India - 400086
    View all Clarks contact information