Clarks — No response from customer care.

Address:

A-202, Fulcrum Business Centre, next to Hotel Hyatt Regency, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099

I have ordered the shoes from clarks. I have received the order. I want to to return the shoes. My order qualifies for return policy. Some how I am not able to process the return from website from my account. The order status is not yet updated on the website it say out for delivery The product is already delivered on 30th Dec 2021. So there is return option available. for reference I have attached the screenshot of the website, my account. I tried calling customer care on[protected] but no one answers the call, I am calling from last 4 days. Other customer car number is not in service[protected]. I also wrote mail to customer.[protected]@clarks.in but no response from them I have also attached the screenshot of the email.

Request you to please help me with the issue.