Clarks — pathetic quality of shoes.

Address:400063
Website:www.clarks.in

Dear customer care,

You have sent this mail for exchange from the store, and store is also marked cc in this mail, now while connecting with store person, he is denied for the same, is this the way of working?

I am surprised to see the behavior of your store manager and customer care dept. As they are saying, just to avoid this mail, as they have sent by mistake. And your store manager is replying like - "haa mayur bol na" is this a way of language you people use in your organisation??? I have a recorded conversation for the same. Which can be available whenever it will required.

It is not necessary to denied my request just because of being a ex employee of clarks india, i have not purchased this shoes free of cost, neither clarks has given any discount (As an ex employee of clarks), whatever price of this shoes are paying by other people, i have also paid the same. So you people cannot explain me over the call, that i am an ex employee and you people cant do it.

Now i will put this approval mail to social media and other platforms, i will also take a legal action for the same.

Regards,
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Clarks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    173
    Pending
    0
    Resolved
    13
    Clarks Phone
    +91 22 6770 9982
    Clarks Address
    GF-005,Infiniti Mall, New Link Road Malad(W) MUMBAI, Mumbai, Maharashtra, India - 400086
    View all Clarks contact information