Clarks — poise leah boots

Address:

Clarks Future Footwear, Phoenix Mills Lower Parel, Mumbai City, Maharashtra, 400016

Soles separated and leather started tearing at the ankle of both boots within TEN wears, 2 months after purchase. Clarks will not honour their warranty and refuse refund or replacement. Clarks is ignoring all calls and emails.
Clarks Customer Care dares to say that I must have MADE HOLES WITH A SHARP OBJECT. This is a ridiculous and cheap attempt to avoid honouring their own warranty. These are expensive Rs 11, 000/- boots bought in a sale for more than Rs8000/- on assurance that Clarks never sells damaged or substandard goods. They have a REPUTATION TO MAINTAIN.