Clarks — Poor shoe quality

Dear Sir,
I purchase a Clark’s shoe from DLF Mall of India. The shoe was bought vide bill 5143905 date 11 Sep 21. The shoe sole of right foot is coming out due to poor quality. It is disheartening to purchase a reputed brand shoe with such poor quality control. I have returned my shoe to the Clark’s shop today. I will request you to kindly looked into the matter and would request for a replacement of the shoe.
Looking forward to a positive response from you.
Thanking you
Mr Atul Deswal