Clarks — shoe

Address:New Delhi, Delhi, 110030

I have bought a pair of shoes on 8th november 2019 from clarks official website which got delivered on 11th november 2019. When after try the shoe i noticed that the right foot shoe is defective, so i lodge a complaint on company's official website, after that i got a auto reply that i will be contacting very soon. But still after several mail, no reply received form company.

Infect there toll free no. Is also not connecting me to the customer executive.

I request you to please help me to get the justice, and my money back.

Mukesh verma
[protected]
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My order exchange No.[protected] Orabella Gem's has been picked up but hvnt recived any call for refund and now got a call for delivery of exchange order but to my surprise i had to pay again. Usually wen u place an exchange order and ur previous order hs bn picked up u get ur exchanged stuff with the same money u hd bought the earlier one ryt?
Neither hv i received any call for refund nor is there any way i cn contact them.
Please look into the matter asap.

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