Clarks — shoes have changed colour

Jugnu Hydari

from Bengaluru, Karnataka

Address:

560042

I had bought a pair of patent leather heels from clarks a few years ago. I recently open dilip the box to wear them for an occasion and they have changed colour and become a horrendous golden colour from a beige. This is unexpected especially when kept inside a box, i live in bangalore and there is no humidity etc for thai to take place. Your shoes are expensive and this is least expected. Pictures are attached. I[censored] look on the side of the shoe, thets the original colour, beige. I want a response on this immediately.

+1 photos

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Comments

Connie Galloway

The sole of the shoe is so slick that I cannot wear them because I fear slipping. They have been worn only a couple of times. I cleaned the sole but they are still slippery. The sole feels like there is an oil on them that makes them unsafe to wear. I have worn Clark’s for years and never had this happen before.