Cleartrip — Amount deducted but no trip id generated

Address:	Mumbai City, Maharashtra, 400011
Website:	Cleartrip.com

Dear team,

I tried to book ticket through cleartrip.com on 3 july 2017 for travel sector kolkata (Ccu) to lucknow (Lko) travel date 21 july 2017 carrier name jet airways for mr. Shashi prakash for an amount of inr 2, 415.00.

Amount has been deducted and same is reflecting in under unbilled statement of my credit card. However, i have not recieved any communication from your side.

Please check and start process to refund the same.

Kindly do let me know if any additional information is required.

Regards,
Zeeshan alam
Email: [protected]@gmail.com