Cleartrip — amritsar-bangalore on 1st sept spicejet flight was cancelled by airline

Address:

560040

Hi, when we tried to web check in for 1st sept amritsar-bangalore flight for 2 passengers mr. Madhusuda nagaraja and mrs. Roopashree (Pnr: mfblgh we came to know that this flight has been cancelled by airline. So we called spicejet and requested them to cancel this ticket so that we can rebook on another flight. We need to get the full refund for this booking as the flight was originally cancelled by airline. We paid rs.8, 218/- towards our ticket. But as per cleartrip we are getting refund of only rs.1, 178. Pls explain why is it so..???

Madhusudan