ClearTrip Complaints & Reviews

We booked a flight by Cleartrip for vistara from (Delhi to Indore on 4th April 2020) and then the flight was cancelled due to covid 19.We contact to vistara assistant for the refund and according to them they refund our amount (₹25000) to Cleartrip, but now they are not ready to give our refund Amount (₹25000) and giving axcuses to us for this. Kindly refund our amount as soon as possible.
Please do the needful...

Dear Sir,

As per the new guidelines dated 07/09/2020 by Supreme Court for refund of the tickets which are cancelled due to COVID-19. I have purchased the tickets for my parents for their trip to Srinagar & Leh, 1 ticket from Mumbai to Srinagar (Spice Jet) and 2nd from Leh to Mumbai (Goair) due to COVID-19 the flights have been cancelled and hence as per the new guidelines you are requested to provide me the full amount...

I have booked hotel Cleartrip with trip ID is[protected] but due to some serious problem in my family I was not able to used the service. As per booking policy of Cleartrip they said you can cancell the booking any time we will refund your money back.

But now they are not ready to refund my money.

Ketan shah
[protected]...

Trip ID[protected] has been cancelled on 13-October-2020. The airline (Indigo) cancelled the flight.

Since 13-October-2020, 16 day have gone (till today, 29-October-2020) but the amount has still not been credited to my original mode of payment.

Repeated calls to the call centre number [protected] has the same response - "The tickets have been cancelled and the status is refunded. Please wait for 5-7 days."br...

Hello,

I had a flight booking on date 23rd may 2019 (Trip Id:[protected]. Which was cancelled due to covid pandemic. As per government guidelines they have to make full refund to the customer. But they given me the credit shell amount, Which i can use while next booking.

Now I am doing a booking for same passengers, route, flight. But when I am applying PNR for using Credit Shell amount. It is not working.br...

I am the regular customer of clear trip. We had to cancel the Ticket. and I got the email about refund but I didnt get the refund.

Trip ID [protected]
trip Date - 26 June 2020

Reason is that the account o[censored]sed debit card for the ticket as been permanently closed.

old debit card ending -

I want refund in my other bank account. I have tried a lot to contact the Cleartrip...

I booked Air India flight tickets for the month of April from Hyderabad to Pantnagar. I have raised many complaints but either they say they are working on it or partial refund will be initiated.According to the DGCA guidelines all the tickets booked during covid are eligible for full refund. I do not want partial refund or open ticket. It's been 5 months since I cancelled the tickets and raised the refund request and still the refund is...

Air Asia has cancelled my return scheduled trip. Checked with AirAsia, they said it has been refunded to agen. But Cleartrip has not refunded to me. It is almost 3 weeks now i am following up but no refund is received. inspite of following up daily no response from them....

I requested long time for the refund of requested cancelled booking due to covid issue. cleatrip have cancelled already as per them but when i check the status in etihad airlines stil not cancelled adn trying to contact cleatrip via email but even one response nothing came.

this is related to Abu Dhabi - Manila return (Trip ID: [protected])...

I paid for a roundtrip ticket (Dubai-Manila & Manila-Dubai) last January 2020. The flight was supposed to be last July but I had it cancelled because of the pandemic. It has been 3 and half months now since it was cancelled but no refund has been credited to my account.

I hope that it will be refunded since I am in a very tight financial situation....

Dear Sir,
With reference to the trip I’d[protected] Delhi to banglore on 1st November 2020 return 8th of November 2020 air india flight, my flight ticket not book and my balance 13579 has been debit from my account.
I request you to please refund my balance 13579 as soon as possible I will really thankful to you...

There is no response of consumer complaint Id number 2669244 dated 17 July, 2020 regarding not refunded of amount Rs.7089 of INDIGO FLIGHT of trip I'd[protected] till date. There is no response after several complaints. Kindly look into this matter at the earliest. I will be highly obliged.
With regards
Mahesh Chander Bhardwaj...

I had made a Air Travel Ticket Booking for a round trip ticket (7, 10 May 2020) the same got cancelled due to Covid 19.

I am trying for a refund from Cleartrip since May 2020 however they are just responding with automated emails on how to use a credit shell which i clearly dont want

As the supreme court has also ruled that travel agent has to refund to the passenger for tickets cancelled during covid -19 br...

I had booked flight tickets through ClearTrip. Due to Covid, the fights were cancelled. The Airlines claims to have refunded the booking charges to Clear Trip. However, ClearTrip did not transfer the money back to my account.

Trip ID:[protected]...

I had booked flight tickets through ClearTrip. Due to Covid, the fights were cancelled. The Airlines claims to have refunded the booking charges to Clear Trip. However, ClearTrip did not transfer the money back to my account....

Dear Sir,

I have booked AIR India flight ticket from travel agent Cleartrip (Trip ID :[protected]. My destination was Dibrugarh to Bangalore, travel date was 8th July 2020. But flight was cancelled due to COVID. And same time I have checked with Airlines to cancellation process. As per Air India team I can use this ticket with fare difference Or I can cancel, if I canceled the ticket I will get full refund. On 8th Oct I...

Hi Ticket has been cancelled due to covid19 and amount credited to credit shell. I twitted and cleartrip people agreed that amount is there in my credit shell but i am not able to book ticket. I am chasing them in twitter but no reply. When i am trying to book the ticket still i am getting the same error. Could anyone help me here. I am getting so many fraud calls also....

My trip id with Cleartrip is[protected], I was trying to reschedule my ticket on their app, they have scheme called Flexifly where they refund Rs 3000 if you reschedule your ticket basically “reschedule for free” scheme, I tried on their app and my bank Ac was debited with Rs 3501 on 3rd October but no ticket was generated, now they say it’s failed transaction but my bank confirmed that it was successful under the transaction id 70001054,...

Flight got cancelled on 23 March or Mumbai to diu. I was told I'll get refund by 19 October. It's been almost 7 months. I haven't received any refund nor a mail or any call from Cleartrip agent....

Hi,

I cancelled tickets last month for the date of 12th September and 25th September with indigo.
They have released the refund, and have asked me to check with you on the following.

PNR

OHYTHC
QDB2WB

Name : Rajvi sanjiv Sheth

Please update me on the refund...