ClearTrip Complaints & Reviews

Reference details - Flight on Egypt Air - Dubai - Sharm El Sheikh return (Trip ID: [protected]) - Booked under the name of Farzeen Pal for 2 passengers for May 22nd and return May26th

Complaint
1. ClearTrip has been giving me the run around for my airfare refund. After multiple calls from my end from sept to oct - have made about 10 calls. They keep saying airline has not approved ... no reason given, no follow up. They...

We have booked the Vistara flight using Cleartrip in March but due to COVID-19 we had to cancel it. As per the communication by Vistara, they have already refunded the amount but cleartrip is not processing the refund to our account.

Trip ID[protected]...

Date of incident : 08-Oct-20
Trip ID :[protected]
Ticket was booked on Cleartrip website from Hyderabad-Chennai
PNR was not generated
Intimation received from Cleartrip that refund will be processed in 5-7 working days. It has been 10 days now and no refund received....

Trip ID[protected]. Fight ticket booked on 22Feb2020. Fight got cancelled by airlines on 22May2020. First they said 3months for refund. After 3month extended 1week. After 1week again 48hs, then 1week, 48hrs, 4-5days like that they extended. On September, they said only they'll refund for Emirates flight and no refund for Etihad, Because Etihad is non refundable ticket. And they said 4-5days refund will be in my account. After 1week, again...

Hi, I am trying to cancel the booking online but it shows some error .
Please help me in cancellation.
Non of your phone no is working.

Please mail me - Pinaki.[protected]@gmail.com
Or, Call me - [protected]...

I had booked one ticket for 24 Mar 2020 in Spice jet through Cleartrip. That ticked was cancelled and I got a mail from Spice jet that your amount (I paid 348 AED and in my credit shell 292.8 AED) will be in Credit shell and you can use it for same passenger for future booking.
Yesterday (16 Oct 2020) I call the customer care and request for a booking for me on 23 Oct 2020 to (Dubai-Cochin) after that I got a mail from Cleartrip (CSFF...

Dear Team,
I booked a ticket for two passengers for delhi-edmonton and return[protected] for march flight but due to pandemic my flight got cancelled and i filed for refund. I also followed up with my air line AIr Canada for refunds . Now I got a mail from Air Canada that they have refunded the amount on 21st august 2020 but cleartrip is not refunding the amount back to me neither its acknowledging that it has got any refund.
Air...

I had travelling ticket on 20/4/20 with spice jet. Flights got can celled due to covid reasons. I cancelled the ticket and spice jet gave me a credit shell. Also this is visible on spice jet site. While I am trying to book new ticket with same passengers and same credentials as used before . I am not able to use this credit shell amount on cleartrip site. Its frustrating as they do not have any contact phone and no response on mails despite...

Please provide my refund from clearTrip. I was booked a flight ticket on 31 May from patna to kochi via Mumbai and flight was cancled by airline. Already contacted airline by me and they was refunded to clearTrip but clearTrip not refund to me....

This is with reference to My mails and call received from Cleartrip and my trail mails and mail received from spice jet state and confirm that thay have given full refund. Cleartrip have assured many times me that they are looking into my pending refund from spice jet goa mumbai ticket on 27 April 20 the said flight cancelled by air line due to Covid 19 lockdown.

I will request you to look into matter and give credit of pending...

Sir,

I contacted Mr. Rehan of Cleartrip on 20th Sept20, he confirmed Del- HYD- SAG flight canceled. I requested to share the first Airline confirmation.
But without my consent and confirmation, Cleartrip Cancelled the flight and stating that full amount will get refund.
I checked on same day with the Airline for other flight ( as my family to travel) and learnt that flight not got canceled and we booked the same...

Hi,

I tried booking hotel with Cleartrip few days back and at that time my money got debited but the booking got failed.
Its been now more than 7 days but still i haven't received any refund. I am trying to login in the Cleartrip Account but there no failed booking is getting listed.

I have my bank statement showing the amount deduction against booking with Cleartrip.

Kindly do the needful...

Please give me your Dubai office address,
If my problem will not be solved please refund my money.

I will book another flight than.

It’s very urgent I have to go ....

I had a confirmed booking for spicejet flight in Apr'20 through cleartrip but due to lockdown, flight got cancelled. Now when i am trying using my credit shell and want to have a new booking against cancelled one, no option is coming in cleartrip website/account to use this credit. Cleartrip customer care department is also not working due to covid and IVR is mentioning to connect with the airline - spicejet and when trying reaching out to...

Dear sir my flight ticket not book and my balance debit from my account my balance is 4238 debit my account 24/ 10/2020...

I want to book a flight through the credit shell but I am not able to do because I cannot find that option in your Cleartrip website..please help me immediately...

Dear Sir,

I had booked two Air tickets through Cleartrip details of which are as under:

Trip ID :[protected]

Sector : Mum Hyd - Mum (Return ticket)

Flight details :
1) Mum-Hyd :
Air Asia - I5-344, March 28, 2020

2) Hyd-Mum :
Vistara-UK 878, Apr 3, 2020

Passengers
1) Hitendra Mehta
2) Shalinee Mehta

TKT...

I had booked a ticket on clear trip on may 30, to travel from Bangalore to Delhi on June 1. The airline was indigo. The airline cancelled due to covid the previous night and a credit shell was offered to me. Now when I go for booking a new ticket the credit she’ll option does not show Uk even when I bill out in my trip I’d or booking pnr.
I need Clear trip to fix this because when I try through indigo they say I booked through...

I had booked a family trip with Cleartrip and this was cancelled due to lockdown information. I have been following up with Cleartrip since March and there has been no progress at all. The airlines (spicejet) say it's fully refundable, Cleartrip shows its refundable but I don't know why it's getting delayed so long! Everyone is going through a tough phase, I have medical emergencies due to which I can't travel and have refused the credit...

Hi,

I made a a flight booking on cleartrip via booking number[protected]. The flight in question was cancelled by the airlines and the entire money refunded back to cleartrip. However cleartrip has refunded me back after deduction of cancellation charges of rs6000. They have no customer service number and their customer service support chat is useless. They are illegally witholding my money which they have received from...