ClearTrip Complaints & Reviews

I have booked my flight with air asia through cleartrip for 3 person. The return flight to delhi - bali was scheduled between 29th march/ 3rd april 2020. The flight was cancelled by air line due to covid-19. My trip i’d with cleartrip is[protected] on the name of vishal kumar verma / jyoti verma / shikhar verma.
I have been constantly following up with cleartrip for almost two month now for full refund but with no results. Cleartrip...

Dear sir,
Pl note that i have booked indigo flight ticket thru cleartrip through trip id:[protected] and pnr no rn577n for 27th may, 2020. This flight has been cancelled by the air lines. I have checked with the airlines who have already creditted the amount to cleartrip account on 28th.
Since 28th till the time i am trying to rebook the tickets through cleartrip site but they are claiming that the credit shell is not linked...

This is sheer mismanagement of public funds and this puts a dent on public trust in these online booking portals such as cleartrip, in this case.

Airline has cancelled the flights and left the funds with cleartrip and cleartrip has so conveniently chosen to withhold my funds since 24th march, 2020 till date.in the email dated above, cleartrip is misleading me and not giving me exact date even after 2+ months of flight cancellation....

Hi,
I have booked a ticket through cleartrip (Trip id[protected] on may 23rd for travel on may 27th. It was confirmed ticket from air india (Pnr h3gsq).
Meanwhile, i had to cancel the ticket due to change of plan (After delhi-gzb border was sealed due to covid-19).
So i cancelled the ticket through cleartrip itself on may25th. Got confirmed message online. But didn’t receive any mail/sms confirmation. And mow when...

Hello,
I have booked ticket for my faimaly on 19th april 20, which has been automatic cancelled due to corona virus issues. Now, we got confirmation from flight vendor (Indigo), that credit shell has been issues inr - 31098, however there is no information from cleartrip, neither they are picking phone on customer care. There is no process for booking same ticket on another date using credit shell. Need support from dealing with cleartrip...

Sir my trip id[protected] and pnr hi7ygm. My ticket book your company thoroug cleartrip direct booking. Cleartrip app not my not register mobile number and email id. After install your app but not show my booking ticket show this app. Try to your custemer care number but not help. Me. My mobile number [protected] and email id [protected]@gmail.com please refund my money...

Hi,

I am 62 old person, booked to & fro ticket between banglore to detroit with lufthansa on cleartrip.
The flight was cancelled by airlines, & the same confirmation message was sent by airlines to us.
We filed the same request in cleartrip website option for refund with reason flight cancelled by airlines.
The initially refund status was stated as 3 days after the scheduled date of flight which was 26...

Regarding trip id[protected] i booked 2 tickets for sri lanka for march 12. The flight got cancelled due to covid 19. They said i would get refund within 60 days. Its been more than 2 months i did not get a single rupee....

I v appa rao has recently booked the indigo airline tickets on 22nd may, i got the confirmation message after the payment but didn't received the ticket.
Pnr - ywvpkk
Flights number-6e-833
I have tried to contact your customer care ([protected]) but it is switched off...

I have booked my ticket since december, i was supposed to take flight on my march 27th however due to covid -19 lockdown started so i decided to cancel my ticket and requested for refund. According to my clear trip account the refund will take place by may 10th but unfortunately i could never reach your contact support numbers. We agreed this refund back so we hope this could be refunded at the soonest as we are having financial contraints...

I had booked 2 return tickets from kochi to sfo, usa via multiple carriers and the airlines cancelled the booking due to covid 19.

I am 66 years and bedridden. I Tried calling their contact nos, which turned out to be invalid. How will i get my refund?

I am scared as it's lot of money for please help.

Regards
Satish...

I don't receive my refund amount for my cancelled air ticket. I cancelled my air ticket 70 day before.

Please find trip id and passport no for your reference

1) Trip ID[protected]Mangalore → Dubai )

2) Trip ID [protected] (Dubai → Mangalore)

MR.SACHIN SHETTY

PASSPORT NO: J8458655...

We had booked 5 return tickets for us from delhi for travel in early may 2020. Around mid march we cancelled them. As of 18th may 2020 we have not got any refund. We have written to nilkhil godbole, their head of customer service as well as their founder & ceo stuart crighton. No clarity except for one vague response so far. We have been following up continuously since last 60 days or so. Totally unprofessional people.in this time when everyone...

Our HR manager booked our staff ticket, unfortunately he left from the company .will you help me to get ticket reciept.

Trip no: [protected]
passenger name; Muhammad Ashique Mundiyadi Kuni
Flights Details
AUH to CCJ- JAn 17
CCJ to AUH Feb 16...

My go air flight was scheduled on 30 th april and got cancelled due to national lockdowni still didint got any refund even after so much of call tried in clear trip .. Go air has refunded back the amount to clear trip but still im not able to get any money...

Hi,

I requested to set my ticket to "open" on april 15th but since you have issues on the website i wasnt able to. I write an email to csff. [protected]@cleartrip.com and never had a sensible reply. They keep on asking for 48-72 hours and keep on saying that they are waiting for the airline for refund. How many times i kept on telling them that i need my ticket doha - manila to be put on "open" due to the corona virus but they...

Dear sir,
I have booking a flight ticket on 16 march -20 from amazon through clear trip on 2nd april-20
In air asia. Bom to ccu
My clear trip booking id[protected].
My pnr no - s6wgwa.
Due to covid-19 air asia are announced to cancelled his flight on -2nd april-20.
Also received a massage[protected] from air asia full amount to be credited to in your account.
But amazon are refund the...

I booked the ticket to my friend Mr. Vogendra Yadav & unfortunately cancelled due to lockdown in both side. Till date I don’t receive refund in my account. Kindly refund the same at earliest....

Hey cleartrip team! When can we have our money back as refund? Been reaching you guys a million times until your number in india and in dubai is not reachable anymore! You guys should be responsible in giving back the money of all your customers since the flights were cancelled by the airlines. Not everybody’s fault to what is happening right now worldwide. We are facing so many problems today, at least process our refund and giving back...

Tried to reach the cleartrip for refund but email id and phone number not working.

Please assist...