ClearTrip Complaints & Reviews

I have tried to book a ticket and it got failed, but still the amount is not yet credited into my account.
I received a mail that i will get the refund in 7 days.
Now its 21 days and still i didnt got any refund from clear trip.
My banking partner replied that there was no refund transaction intiated by clear trip
Trip id[protected]
Solve it soon...

On nov 19, 2019 while booking accomodation at hotel comfort inn vadodara for 5 guests (4 adults and a child) through hdfc bank netbanking, after providing the credentials, i got an error message and i did not get any booking confirmation. But the amount has got debited from my bank account. The error message said, if the amount has been debited from my bank account, the transaction status will be confirmed to the merchant, in this cleartrip,...

I booked a flight from prayagraj (Ixd) to bangalore (Blr) for 29th oct 2019. I paid additional 199 for flexifly so that reschedule charge upto 3200 will refunded if plan changes. I did reshedule the flight later to 31st august and paid around 6500 for reschedule. Later i received a link from flexifly to submit bank details for reschedule refund. I did submit the details on 16 oct itself successfully. Today i checked my bank statement and...

Hi i have booked tickets on 13 nov (Delhi to goa and goa to delhi) from 10th dec to 14 dec. I made payment but dont know the reason tickets haven't booked but amount has been debited which is 23, 466. My trip id is[protected]. Its been more than 6 days but did nt receive the amount kindly tell me whats the delay. As u see the amount is big. Just tell me when will i receive my money. I gave u all the information u needed....

Complaint / grievance against clear trip.com for not getting full refund of air tickets when the flight was cancelled by air asia
Case in details: cleartrip.com trip id no. [protected]
Air asia flight ticket booked on line through cleartrip.com on 18.08.19
Flight details : air asia flight no. 15-598 ccu-pnq from kolkata to pune of 2nd january2020 for 4 persons confirmed tickets for rs.23, 478
Payment : through...

Dear iccf,

Please be informed that i booked a ticket from kozhikode to doha amounted 684qar around 13500)

Payment took place but not booking and eventually received mail for a refund on 28th oct 2019. (Herewith attached)
I called multiple times to clear trip customer care and still the issue not resolved nor any service ticket raised.

Regards,

Farook...

I booked a flight for 16th november from varanasi to delhi when i reached airport indigo staff informed me that my ticket is cancelled and i was not informed that my ticket is canceled then i called cleartrip customer care i asked them about this they told me that you have called in indigo and have canceled your flight then i called in indigo and asked them about that they told that mrs heena from cleartrip had canceled the flight then i...

Trip id:[protected], ticket no. 079-[protected], pnr wmr9yo. This is an unresolved issue for 2 weeks now. We have sent the death certificate to cleartip for the reference so that you they could consider my case and for me to use my return ticket from manila-dubai. I didn't get any assistance from their end and keep on promising for callback but no callback has been given. I have been spending hours to call you cleartrip but they are just...

Hi team,
Please note the trip id :[protected].
Payment took place but not booking and eventually received mail for refund on 23rd oct 2019.
I called multiple times to clear trip customer care and still the issue not resolved nor any service ticket raised.
Everytime they commit to resolved within 24hrs.
Not expected service.
Please initiate refund asap....

This mail is with regards to the flight we booked earlier on Sept 4th by my husband Mr.Kiran Vijay. We saw the Laparle Tickets offer and that was the reason we booked through your site.

Unfortunately, after the booking was done we didn't receive any mail with the codes which we could use for Laparle . I had to call your customer care plenty of times to check regarding the same .

Finally they send us the codes...

I booked a flight ticket from amd to ixr on 9th nov '19. I made payment of rs. 5769 via upi vide transaction number[protected]. Even though my account was debited, i did not receive any ticket. I got a call from their customer support saying, it'll be refunded, it's the 3rd day since the transaction and i haven't received any refund nor my ticket....

It was a typo error that i booked my wife's (Sapna khandelwal) ticket from delhi bangalore by sg 8719 (Pnr o8ul9p) on 21st november instead of 21st dec.

Airlines when contacted directed me to cleartrip and cleartrip is now directing me to airlines. What for cleartrip is charging money?
If they can't help us in such occasions then when. Paying exorbitant charges and getting the date changed is not something which can...

I have requested for the refund my cancelled flight's amount on 30th October and still I am calling to the customer care. Agents are still telling that we have escalated issue and again it will take 7 days. Whenever I call they give me new dates and it's been thrice that I have called an they did not resolvr the issue. This is the worst Service that I have ever got.
Escalated Case ID[protected]
DUSHYANT...

I had booked light and sound show for Jaipur at Amber fort on 08th Nov for 10th Nov, but I haven't received the confirmation nor the ticket but amount got deducted from my SBI account, details are[protected]IGAHKGJKZ8, need my refund. 02 days I was waiting for the confirmation, tried many times customer care number, but it asks for a trip ID, how can a customer can only be contacted with trip ID, sounds very ridiculous. I had been to clear...

I have a booking in cathay via clear trip and when i book using their website i cannot enter my 2nd name, its because they are not allowing to put space in the first name. I still pursue the booking but when i called them to fix it they just ask me to send my passport and wait for 24-48 hours. After that there is no response from them. I called them again and told me that it is the airline that is not responding.. But when i call cathay pacific...

Bought a ticket with extra check in luggage of 10kg from dubai (Dxb) to cochin (Cok) on spice jet on oct. 27, 2019 (Flight no. Sg 18). But spice jet didn't accept for the extra luggage, had to pay from pocket for extra 10 kg. Amounting to aed. 640.00. Made a phone complaint at the same time. Complaint no. 10010421 attended by mr. Rohan. Pnr no. H6p7fv.

My mail address : [protected]@gmail.com
Phone : [protected]...

Sir/madam,

I try to book a ticket on cleartrip app
On[protected]. I tried 2 times the amount got debited but the ticket not received and there is no refund also untill now.

Inb/[protected]/techprocess solutions ltd. Rs 8783/-

Inb/[protected]/techprocess solutions ltd. Rs 8603/-

Please help the needful.
Thks.

A. Praveen charles,
Madurai....

I had booked a ticket from shariah to bangalore (Trip id[protected] in air arabia (G9 496) for 4th november 2019, it was clearly mentioned on the ticket baggage info 30 kg and we had ordered meals and paid. But when we reached the airport, they informed that clear trip has not informed them about the 30kg baggage and we had to pay aed 80.00 to check in the baggage and in the flight she was not provided with meals.
The extra amount...

I have booked the hotel from clear trip and got the confirmation as below. Next day i got call from clear trip that your booking is not done as there is issue in server and hotel was already full for those days. Even other options were not available for alternate booking.
I was told that i will get the full amount refund in 3 to 4 working days and 20% amount will be added in clear trip account for this inconvenience caused.
To...

The incident took place on 4th november, Actually i have booked ticket on ClearTrip and they provided me flight timing as at 23:05 on 4th november 2019 but before 4th November GoAir changed timing of the flight to 19:35 4th November.
This I came to know after I visited to airport to for my awful journey. Before this I didn't get any notification from ClearTrip or from GoAir. Even now I can see the same timing 23:05 of the flight on...