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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 58

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A
anshulabhargava
from Bengaluru, Karnataka
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fraud transaction

Address:560066

I booked a air ticket with clear trip in month of aug 2019. The amount of rs 4149 was immediately deducted from my account and i recieved message providing a booking reference no.[protected] with pnr no. Tvn82g. On trying to retrieve booking using this information i came to know that there is no booking or ticket available. Now i am in fix since at last moment the tickets are very expensive and i have already paid rs 4149 to book...
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Yemde1804
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted but no confirmation received

I recently tried to book flight to phuket, the payment got deducted but did not receive any confirmation. I think there was site issue, it was too slow or maybe internet was slow. But there should be customer service executives available to execute the basic service of consoling and solving the customer complaints.
No one is available with cleartrip customer service with whom i can directly talk to resolve the issue.
I need...
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R
Rayeezoddin Syed
from Chandur, Telangana
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fooling people by sending fake msg to download cleartrip app.

Address:Karimnagar, Andhra Pradesh, 505001

Fake message in inbox. Link attached and said to claim airtickets free by clicking on link after clicking clear trip app downloaded and there is no offers. I complaint to customer care they given complaint number and promise to resolve in two days after two days they requested for more two days to resolve. After that there is no response from them. I warned 2 times that i will put consumer case even no response....
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S
Sava Musib
from Kolkata, West Bengal
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full refund not given as airlines cancelled the flight

Address:700029

Complaint / grievance against clear trip.com for not getting full refund of air tickets when the flight was cancelled by air asia
Case in details: cleartrip.com trip id no. [protected]
Air asia flight ticket booked online through cleartrip.com on 18.08.19
Flight details: air asia flight no. 15-598 ccu-pnq from kolkata to pune of 2nd january 2020 for 4 persons confirmed tickets for rs.23, 478
Payment: through...
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Address:Pune, Pune, Maharashtra, 411048

The airline has issued me refund for the following pnrs but cleartrip is a dishonest company and have not given my refunds and they claim that i have not been issued any refund by airlines, but when i connect with the airline they showed me the below details:

Goindigo
Kckb5y - refund amount 663 qar
Nnv2qh - refund amount 579 qar
Cctc4x - refund amount 196 aed

Airindia

Xyoobv...
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S
Shobhit Negi
from Mumbai, Maharashtra
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trip id 191023872368

Why no information was provided to me regarding this trip id bcs of which i have to suffer a loss of 7701 rupees buy again booking ticket... Which were also not mailed to me and therefore i have to purchase from travel agent and now i have 1 ticket of 7 nov 2019, 1 of 10 nov 2019 of leh to delhi of spice jet and 2 return ticket of 3 dec from delhi to leh of go air.. Now how to get refund from cleartrip...
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M
manpreetmultani1592
from Mumbai, Maharashtra
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ticket confirmation not received yet

Address:Hoshiarpur, Punjab, 144204
Website:Cleartrip

Hi, myself manpreet kaur i booked my ticket from delhi to sochi on oct 24 at 7.30 pm. But some error pops up and says cleartrip people will call me in 4 hour. As money is also deducted from my account. After seeing my bank statement i called techprocess to inquire about my money as ticket is not confirmed. So techprocess sent me an email by saying transaction is successful. On 27 of oct i got email from cleartrip with the ticket confirmation...
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M
manpreetkaur1592
from Mumbai, Maharashtra
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didn't receive confirmation ticket yet

Address:Hoshiarpur, Punjab, 144204

Hi, myself manpreet kaur i booked my ticket with cleartrip on oct 24 at 7.30 pm from delhi to sochi. At the time of booking i received error that said i will receive call from cleartrip within 4 hour. I didn’t receive any call even though money has been deducted from my account. From my bank statement i came to know techprocess took money as they are the centre of their payments. I called techprocess in a day techprocess send me an email...
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Address:New Delhi, Delhi

I have made an online payment (ICICI Account, screenshot attached) with successful transaction ID #[protected] and transaction amount of Rs 21, 937. The cleartrip id generated for this is[protected]. The cleartrip customer care said they have received the amount after checking with their finance team for 3 times and said they have started the refund process and I should receive the monet within 7 days, but now they are saying they haven't...
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G
guptavg15
from Mumbai, Maharashtra
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cheating for flexi fly option

Bought a 'flexifly' option that allows you to reschedule for free (Except airline charges). I had to change my flight. I was asked to pay the full amount at the time of rescheduling, from which the cleartrip charges (2225+300) will be refunded within 7-8 working days since i had bought the flexi fly option.
It has almost been 2 months and i havent received any amount.
Called their customer care 5 times and everytime they say...
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X
xbrxhxm
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forgery by cleartrip website

Address:Al-Khobar 31952

I booked a ticket for my daughter (Trivandrum to dammam) on october 11th, 2019. The flight was booked for 15th december. On the very same day, i got an email that said that the payment for the booking was unsuccessful. It said that the transaction failed while attempting to process a purchase of the ticket. The email also said that if my account was charged or money had been deducted from my account, it has been automatically reversed and...
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V
Vishal0780
from Noida, Uttar Pradesh
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jet airways refund issue of international flight

I had booked a flight from singapore to delhi dated 14th april 2019 (Trip id[protected] via jet airways. This jet airways flight 9w -19 got cancelled and still we have not recieved any refund of the cancellation.. I have been following up on the refund issue since 6 months, still no update from clear trip. It was huge amount, i need the refund as soon as possible.
Kindly help me with the refund status as i had to incur huge...
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S
SHAMEERdillu
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ticket issues cleartrip dubai

Address:ALQUOZ DUBAI

I would like to bring your kind attention that i had booked three passengers two way ticket through clear trip but unfortunately by mistake i had entered the wrong sector as i was planning to bring my family for visit visa during school holidays to dubai for three months from calicut - kerala (India) but i had entered the wrong destination from dubai to calicut instead of calicut to dubai, i had called same time to the clear trip office to...
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Name :shijin kalliyil.
Mob no : xxxxxx111
Email address : [protected]@gmail.com

I had booked a ticket through cleartrip app on 26/10/2019 and not received any ticket as cleartrip claims that the payment failed.
Trip id :[protected] (Payment failed)

Destination details.
From kuwait to kochi (05/12/2019)
And kochi to kuwait (14/12/2019)

I have made the payment...
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A
AKRAM GASSIM
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ticket refunds

I have booked ticket by cleartrip and cancelled because of visa issues.
When i submitted the refund request they replied that this can not be done because of airline's policy.
I used to call the airline office and they denied any issue and they said just you have to contact the cleartrip for refund.
Also the airline added that the cleartrip can make the refund...
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S
Shifinshari
from Chavakkad, Kerala
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payment deducted but no e ticket received

I booked a ticket for two passengers myself and my wife from trivandrum to abudhabi withpayment rs 18272 for trip id[protected]. My payment was debited from my bank but it was unsuccessful. Kindly follow my complaint and do the needful as soon as possible. I booked several times with cleartrip but this is for first time i am facing this issue
Thank you...
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Address:Dubai

Trip id:[protected], a refund of return tickets which was canceled due to airline insolvency is not yet provided and there is no case id or ticket id provided by the customer care nor the ceo of the company has provided any resolution.

Please note that passengers were able to travel from mumbai to dubai on march 17, 2019 (Sunday). However, as your aware jet airways ltd grounded indian international airline based in mumbai,...
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N
Nissa Mojado
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refund not yet given

Its been more than 4 mos and i havent recieve my refund amounting to 297 aeds. I have been communicating the issue with cleartrip but it seems they dont want to give my hard earned money back. I changed the mode of payment due to me leaving the country and they requested a new bank account to refund my money and both sides agreed to the new bank account. I gave them all the necessary information for the refund but every time i do the follow...
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Address:Unit № 001, Ground Floor, DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai City, Maharashtra

On 11th Oct. 2019, as given in Cleartrip order id[protected], I bought a Spicejet airline ticket PNR S6MKPY including 5 kg extra check-in baggage allowance (Spicejet charges 1900 INR for this) for a total of 7879 INR.

But the money paid for the extra baggage was not passed on to Spicejet and Spicejet sent me a ticket with no extra baggage allowance and a receipt for 5764 INR. I confrimed with Spicejet customer service that...
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A
Arghya_1994
from Dhupgari, West Bengal
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amount deduction from the bank account but tickets not confirmed!!

Address:VILL-BAJITPUR, P.O-MANGALGANJ, P.S-BAGDAH, DIST-24 PGS (N), 743297

Hello Sir/Maam, today on 21st September morning i attempted to book 3 tickets for Chennai to Kolkata flight for 26th September. But, after payment processing the balance deducted from my account successfully but the ticket didn't confirmed and it was showing as timeout. The deducted amount didn't refunded though and any customer support member from the company didn't contact me to solve the issue. I couldn't contact them also. I'm really...
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