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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 81

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Address:Mumbai City, Maharashtra, 400011

I booked the airitaly flight with cleartrip with below details

Trip id:[protected]
Booked on: 17th dec 2018
Departing on: 07th apr 2019
Returning on: 04th june 2019.

My tickets were cancelled on 8th feb 2019 because the airlines cancelled the flights. I have been keep calling the clear trip customer care to get my refund so that i could book another flight for the same dates.
br...
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R
Rohini Kawade
from Mumbai, Maharashtra
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not processing the refund amount

Address:Mumbai City, Maharashtra, 400022

I used this site to make hotel bookings - trip id [protected]. On 11december 2018
The booking was for 22december 2018
I purchased the cancellation pack at additional786 rs. Which allowed cancellation with refund for 70% of the booking amount anytime before 24 hours from the checkin date.

I requested the cancellation of this booking multiple times before 20th december 2018 and also followed up for the refund 70%...
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V
Vinayak Dinesh
from Pune, Maharashtra
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no refund on cancellation - vinayak dinesh

Address:560048

My flight booking for mumbai on 19th jan under trip id:[protected] had to be cancelled due to a flight cancellation by indigo (6e 6128). Indigo refunded the whole amount to cleartrip and i also cancelled my air asia return flight and that amount has also been refunded to clear trip.

Now i have not received any money or message from clear trip explaining me about my refund. I have been trying to call them but haven't reached...
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R
rajsudesh
from Dhari, Gujarat
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payment taken for flight tickets but no ticket received

I have booked air ticket online through clear trip on dated 11.02.19 from delhi to vadodhra for 16.02.19 and return on 21.02.19 and paid through net banking 10926.0 inr.

But i am still waiting for the iteniry but nothing is recieved till now. Try calling on clear trip customer care but no constructive support is provided.

Please take the necssary action and support to return my money or arrnge for the ticket...
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P
from Bengaluru, Karnataka
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amount deduction

My name is pavitra and my mail id is [protected]@gmail.com mobile number is [protected]

I did a transaction with cleartrip for 2 train ticket from bangalore to tirupathi on 31st jan 2019 and nearly two times i tried they said the transaction failed. But the amount of rs.455 and rs. 455 totally 910 rupees debited from my bank account.

Can you please help me to check the money where held up. And i expect whether...
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R
Rish Mae
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baggage allowance issue

Website:www.cleartrip.ae

I had a flight last february 9, 2019 7:50am ek337 via emirates airlines from manila to dubai (Naia terminal 3) and my baggage allowance was 45kg as what was indicated on my ticket. But when i checked in my baggage, the staff told me that as per their system, i had 30kg baggage allowance only and i should remove 15kg. I don't want to accept this and i want to clarify this matter as the staff of emirates airlines told me that maybe it was a...
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Trip id[protected]
Booking date - 26th january 2019,
Flight details - kolkata to jaipur
Registered mobile no - [protected]

Can you please refund the amount back immediately.

I have made lot of calls to cleartrip customer care and no one resolved the query. I have been charged twice for my booking and only one amount was refunded back. I have attached bank statement....
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Address:600092

On 7th feb2019 while i tried for the air ticket booking i used my sbi debit card for payment but at the end of transaction i did not get any ticket confirmation for the trip. So, i tried again with my other iob bank debit card, the airticket got booked and confirmed the trip id is[protected],. But today only i came to know the amount rs.29, 984 was debited from my sbi account.
So i request you please verify my booking summary and...
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A
Anand M67
from Chas, Jharkhand
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money debited ticket not received

I had tried to book a flight ticket on 03.02.19 for my mother from ranchi jharkhand to hyderabad for 13.02.19 but ticket was not made no mail or message
Even received but my account had been debited with rs.5499.00. Request you to look at the matter and do the needful as earliest.
On first day customer service told you will receive money back within 24 hr. Now unable to contact clear trip as they are asking for trip i'd which...
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They have charged me for an amount of rs 1277 as against a non-confirmed booking. I contacted the customer care and they said they would refund my amount in 3-4 business days. My request was initiated on 30 jan 2019 and still i have not received any refund as promised. Initially they provided me with a trip id but now i can't contact them because when i enter the trip id it shows as invalid.

Below is a copy of my chat with...
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D
divya matli
from Srivilliputhur, Tamil Nadu
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meal was not added

Address:Ernakulam, Kerala, 682020

I am mr. Antony/bony booked on airasia flight on 08feb19 cok-blr, i booked a meal on this flight, when i reached counters and checked with airasia staff, they said meal was not added and i started arguing with them telling that i paid for it, and they gave me a invoice saying that it was not booked and payment was made thru cleartrip and i have to check with cleartrip, i did not expect these kind of responses from you, and every time i don't...
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S
Shami Rafeel
from Nileshwar, Kerala
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refund of cash

I am Shami Rafeel.I tried to book a ticket from sharjah to trivandrum on 5th february 2019.But ticket no booked.But cash already transferred to cleartrip account through internet banking.So please take necessary action to refund my cash to the account.Details are given below.
Transaction Reference No.IGAFIRMTV3.
Amount: Rs.20037/-
In Cleartrip customer care number many times I tried to call.but no response.so please refund...
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I had booked the subject trip (Trip id[protected] with you and had subsequently cancelled the bangalore mumbai leg of the trip for which i had received the refund. I had however not cancelled the mumbai - jamnagar leg of the trip.
Upon trying to check in at mumbai on 25th january 2019 at mumbai for the jamnagar flight i was told that the entire trip had been cancelled by"clear trip"and the flight was full. I had to plead with the...
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Address:Faridabad, Haryana, 121002

This is a fraud done by Cleartrip... I booked 2 nights to country inn Corbett. And vouchers were booked and issued to us and money was prepaid. Now out tickets is on Friday early morning... Suddenly we called up the hotel and sudden shock and surprised... They said no booking confirmed for 8th February... And we rejected the booking due to full occupancy in hotel... This was communicated to Cleartrip by hotel on the same booking day.. But...
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J
jack phascher
from Channapatna, Karnataka
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fraud company

Address:560009
Website:www.cleartrip.com

I booked my ticckets to moscow from bangalore and return ticket from moscow to bangalore but due to some personal reason i applied for cancellation. Till the tickets were get cancelled they didn't told me its non refundable tickets after tickets got cancelled they saying they are nonrefundable tickets and we have refunded zero money to you, if they are nonrefundable tickets then how they can accpet the cancellation of tickets and if they...
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Address:421301

My trip id[protected] for visa booking o[censored]ae. On cleartrip the offer was mentioned that if you take uae visa then you will get coupon of cashback to utilise for flight booking. I have booked visa but coupon code not received. I have followed up 5 times. Everytime promise that you will get call back but no call back till date.

The concern people i talked is
1. Omkar reference #08198428
2. Salma reference #...
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S
Shilpa Sharma Singh
from Punch, Jammu and Kashmir
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regarding refund for the failed transaction

I tried to book my flight from amritsar to varanasi on 31st jan, 2019, however the transaction failed abruptly and the money got debited from my account. I got a call from the cleartrip and i have made another booking on the same date. However, the amount debited from my bank account for the first transaction is not yet credited.
Thus i want you to kindly refund the amount to my account as soon as possible. The reference no. For the...
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N
Nishiii
from Gurgaon, Haryana
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money debited but booking not done

On 02 feb 19, i tried to book my flight from delhi to gorakhpur for 09 mar 19. How ever the transaction failed abruptly and i didn’t get my ticket on email or phone. The same amount got debited from my bank account. No refund has been received so far. Either i want the booking confirmation or refund to be credited to my account. The ref id is [protected]igafiekfq33877...
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K
katarmalvinod
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not found

Address:Jamnagar, Gujarat, 361005

From

Email address
[protected]@rediffmail.com

Mobile no.
+91 [protected]address
54, digvijay plote vishramwadi
Jamnagar
Gujarat 361005
India

On[protected] i try to book rail ticket
With following

Date: sat, 26 jan 2019 08:37:18 ist
An amount of rs 26 jan2019

Hear i found in my bank statement amount debited from...
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Address:Mumbai City, Maharashtra, 400011

I have booked a two and fro flight ticket to chennai vide booking reference:wenvvp andnfsl2g. We have lodged a complaint with ezeego1.com for refund of the cancellation amount. The firm has replied as follows:

Dear mr. Prasad,

Greetings from ezeego1!

In concurrence to your below feedback posted on consumer complaint website, we wish to inform you that since your booking was initiated through...
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