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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 82

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Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Dear cleartrip,

About 4 days ago i booked 4 tickets from new delhi (Ndls) to varanasi by cleartrip. But i don't know why, i dont get the tickets and there's no recorded reservations on application and no email from cleartrip, but my credit card issued that transaction.

So, what happened with my tickets, and if my tickets are unavailable, how to refund the money.

Anyway, here's the details of my...
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Novita Permatasari
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credit card issued but no reservation recorded

Address:Mumbai City, Maharashtra, 400011

Dear cleartrip,

About 4 days ago i booked 4 tickets from new delhi (Ndls) to varanasi by cleartrip. But i don't know why, i dont get the tickets and there's no recorded reservations on application and no email from cleartrip, but my credit card issued that transaction.

So, what happened with my tickets, and if my tickets are unavailable, how to refund the money.

Anyway, here's the details of my...
+3 photos
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Address:61184

This is my first and worst expreience booking with cleartrip. I booked a flight in emirates with 45kg check in baggage and 7kg hand carry. Upon checking in my luggages, emirates airline informed thay i only have 30kg check-in allowance and that i have to call cleartrip about the “45kg”. I was trying to call cleartrip but no one is answering my call. I ended up removing all my stuff to reduce it upto 30kg, since it’s very expensive to...
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Saruchi Agrawal
from Raipur, Chhattisgarh
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no confirmation email or message

I have booked a round trip from raipur to sydney from 10 to 16 feb.
The amount has been charged immediatly but still no confirmation mail or message was sent by them.
Worse... No way to get in touch with them to know the status of the booking.
There are very few days left for traveling and i am clueless abt my bookings!
This was my first and worst kind of experience with them and am certainly not recommending...
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Shomnath Adhikary
from Burla, Odisha
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tkt for air india from ccu to bbi for me not booked

Address:Kolkata, West Bengal

Thank you for using state bank internet banking. Reference no. For transaction of rs. 2447.0 from a/c ending 2502 to cleartrip private limited on 30-jan-19 at 06:26 is igafhhwto4. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your inb credentials. You may also call[protected]. Download yono @ www.yonosbi.com

Please refund the amount urgently
Shomnath adhikary...
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mayurika singh
from Bilhaur, Uttar Pradesh
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I m complaining about the refund not yet received

Address:Mumbai City, Maharashtra

I made a hotel booking by clear trip on 22 January for dolpin resort. due to some connectivity error the booking was not done but the payment was done from SBI debit card.
more so ever no trip id was given. i contacted the throught help line they said my payment will be receibved ib 3 working days.still no refund has been recieved.

i have send may mails havent recieved any reply. when i call help line they ask for...
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Njnthaney
from Noida, Uttar Pradesh
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clear trip cheat me and stole my money

29/01/2019 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below

Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 4727.0 from A/c ending 5700 to Cleartrip Private Limited on 29-Jan-19 at 00:09 is IGAFHCTUE8.If not done by you, forward this SMS from mobile number registered...
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Surya2405
from Ernakulam, Kerala
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get no confirmation about my booking

28/01/2019 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:rs.14518 debited by ecom txn using your card xx1338 at cleartrip tpsl on 28jan2019 22:29:27. Bal-rs.3319.54. Call [protected], if not done by you-federal bank. Info: vin*cleartrip
Now i am unable to contact cleartrip as i don't have any trip id.
Please...
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G
Godabi
from Indore, Madhya Pradesh
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mislead by cleartrip on refund amount

Address:Jabalpur, Madhya Pradesh, 482001

My flight jablapur to delhi rs 7073 got delayed byxfew hours, so i asked cleartrip what will be the refund if i cancel my flight, cleartrip agent informed me that i will get 6300 as refund amount, i asked him to double ensure this refund amount. He was very positive about it, so gave asked him to cancel the flight and claim refund. After that agent tells me refund will be processes in 5 business days. I asked him to give a receipt or acknowledgement...
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R
rajiv koul
from Bandipura, Jammu and Kashmir
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request to refund of air ticket.

Address:Anantnag, Jammu and Kashmir, 192101

On 16th january 2018, due to bad weather condition the flight from srinagar to delhi has been cancelled. I have cancelled the ticket and also talk to your executive. Despite lapse of twelve days i couldn't receive my refund. I have receive a message like "we have received flight cancellation request for trip[protected]" now it is request to yourself to kindly look into the matter.
Poshkar nath bhat...
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Gkmr1
from Gurgaon, Haryana
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airline pricing

Address:New Delhi, Delhi, 110003

Cleartrip and all other airline websites seem to be misrepresenting and misleading the consumer by advertising low rates say 2500 rupees for a ticket from delhi to jaipur.

As you go on through the ticket buying process and you say no to all add ons, the final price reflected is still rs. 2500z

Then suddenly when it comes to putting in the payment details, the price suddenly rises by ~500 rupees. The “new final”...
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Cancellation confirmation for manama / bahrain - bangalore one-way flight — trip id [protected]

I have made the above cancellation on 01-11-18, i haven’t received any refund yet, whenever i call up cleartrip customer care they said it is still pending and its been more then 3 months no proper response, really very bad customer service from clear trip.. Its our hard earned money is lost after making a booking through them....
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Vishal1217
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refund amount is not correct

Address:Udaipur, Rajasthan, 313002

Clear trip has confirmed the refund amount will be 839aed for a flight from abu dhabi to/fro udaipur on cancellation, but they have given only 319aed saying airline has deducted more amount as fuel charges. They have provided wrong information so we have gone ahead with cancellation thinking more than 70% ticket price will be refunded but now we are not getting the refund....
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G
Gehan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cleartrip cheated me and stole my money- cleartrip never respects its customers

Address:32038

I write to you to complain from unfair treatment. I tried to book two tickets (One for me gehan a. Mousa and one for my daughter yara) from bahrain to egypt and i already booked (Trip id[protected]. I did mistake in my name therefore i try to call clear trip to help me to correct the spelling error in my name but no one response. Very careless with customer. Therefore, i sent inquire about the problem from cleartrip website. I have a list...
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Prakash Oman
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refund of a cancelled ticket

Address:0114

I purchased an indigo air-ticket pnr no: llf42e through your on online site by my visa credit card no: 4132xxxxxxxx5177 on 15th december 2018 for return (Muscat-mumbai-muscat) in my name: prakash madhukar mohanlal for an amount of indian rupees 17, 297/=. The date of travelling was 29.12.2018 and return was 01.01.2019.
As per my bank statement, above credit card transaction reference number is: 74332748350834938908916.
I had...
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J
josephthekkel
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refund of non issuance ticket money

Dear sir

On 2nd jan 2019, i booked a ticket from kuwait to kochi, on indigo flight, for my wife thresiamma joseph from kuwait. Kd 62.770 deducted from my national bank of kuwait but ticket no issued. Next day morning, i chat with the customer support and he told me that money will return within five working days. So far nothing happend. Let me know the status

Regards

Joseph

+[protected]br...
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Sukender Singh
from Kaithal, Haryana
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money not refund

I have booked a ticket through cleartrip. My journey has departed from srinagar to chandigarh on dated 5 january, 2019 and my pnr is hkzwpk... My indigo flight has been cancelled due to snowfall. I have submitted a complaint to cleartrip custmare to refund my money for one week ago but no any money refund to me to till date.. My booking id is 11093936... Please refund my money as soon as possible....
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David rosario
from Chennai, Tamil Nadu
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yet to get confirmation

Hi this is david. I did a transaction of rs 12, 805 today. I didn't receive any confirmation from cleartrip. I called few times but no confirmation till now. They told me to call again but they didn't respond later.

Date : january 31, 8.20am from chennai to veer savarkar
Return february 3, 11 am from veer savarkar to chennai.

My mail i'd : [protected]@gmail.com...
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Aamavadai
from Coimbatore, Tamil Nadu
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not received ticket or trip id

Hi,

Booked flight ticket from tuticorin to chennai (12.35 pm 18/01/2019). Payment got successfull but didn't receive confirmation about ticket or trip id.

Sms from bank:
Dear customer, your account xx4392 has been debited with inr 6, 291.00 on 18-jan-19. Info: bil*onl*[protected]*cleartr. For dispute, call [protected].

Ticket booked for:
Name: subhakar soundararajan
Email:...
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vinit@123
from Mumbai, Maharashtra
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payment done but ticket not received

Address:Mumbai City, Maharashtra, 400053

I have booked a ticket
From kolkata to visakhapatnam
Journey date 18.01.2018
Booking date 17.01.2018
Name is mr tiwari jata shankar
Mobile no. [protected].

Email id :- kaykaytradingco.@gmail.com

Payment has been debited in our account rs. 4060.00 on dated 17/01/2019. Please refund us same amount in our accounts.

Payment details :-

Transation...
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