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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 97

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B
balwantkumar2
from Mumbai, Maharashtra
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refund of ticket cancelled through the site

I have booked my ticket from ranchi to new delhi for 27.04.2018 in flight no. I5 549 (Booking no: yu45vx) 27 apr 2018 ranchi ✈ new delhi through your website.
As i was unable to travel at that date, i wanted to cancel my ticket but the refund is still pending.
As confirmed by the nodal officer of the air asia, the refund is to come through the travel agency. But after 15 days this is still pending. Please help me to get...
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Address:00000
Website:Cleartrip.ae

Hi i booked a flight online at cleartrip. Ae last april 17 2018 with the trip id [protected] going to philippines and i was cancelled my booking having the confirmation for cancelling saying that i will get my refund at 5-7 working days but until now i didn’t get any respond i called cleartrip saying they will send me a mail with the higher proirity but still theres no feedback from them i am highly needing to get back my refund so please...
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A
avulurinagaraju
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount is not credited by cleartrip even after cancellation of booked hotel amount

Address:122002
Website:www.cleartrip.com

My name is Nagaraju Avuluri, My Trip ID - [protected] . I have booked a hotel in OYO 331 Hotel Skanda Shelters, Bangalore, Karnataka, India on 28th March 2018 and cancelled the booking on 4th April 2018.
the Cancellation confirmation on hotel booking was received from OYO with subject Booking Cancelled - OYO 331 Hotel Skanda Shelters, Booking No. KFPW7835 on 4th April 2018.

The refunded amount was not credited till...
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A
Arvind Gangoly
from Mumbai, Maharashtra
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no intimation of booking leading to booking twice for same customer

Address:400060
Website:CLEARTRIP

I had booked a ticket for my wife aditi gangoly on 01 may 2018 for mumbai bangalore return. However got no intimation on mobile or mail nor did it show any debit to my credit card
Hence i booked once again on 02 may 2018 for the same journey for same passenger
Due to lack of intimation from cleartrip, i landed up making 2 bookings
Now unnecessarily i have to incur cancellation charges
Trip id for 01 may :[protected]br...
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S
Sathish kumarr R
from Bengaluru, Karnataka
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ceylon bake house

Address:coimabtore

One of the worst experience I had in kochi - Room was not wat i asked for - and the room that was given was yak - no water in the flush no TV - unfriendly reception. Overall the holiday got screwed up for 5 days. And a extra charge of Rupees 1000 was collected - not clean over all

Clear trip - never will i book hotels under you sire again - im sorry

Very bad experience....
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S
Shailaja Bhatia
from Tehri, Uttarakhand
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request a refund as no confirmation received from cleartrip

Address:Dehradun, Uttarakhand, 248007
Website:[email protected]

I bkd tkt from hyd to ddn on 05-4-18 for 30-4-18 flt no ai 543. I did not receive and booking confirmation. I complained to the airlines. I am told to check the bank acct. Bank acct stmt shows amt of 8700.00 has been credit to cleartrip. So kindly refund the amt. Kindly send mailid i[censored] need details (Bank or airlines)

Thanks.

Mrs. Shailaja bhatia...
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Address:229

Hello good morning, yesterday in the evening i have booked a ticket online on clear trip website. My booking was from mumbai - doha 29 may evening flight. I have filled all the details also even the money was deducted from my account but i am unable to see the flight detail or copy of the reservation ticket.

Also by-mistaken i have mistype my email id also can u please support me in such condition what can i do....
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C
cmdm
from Delhi, Delhi
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refund given by indigo airlines on 16.02.2018 rs 1370

Chander mohan
To:
[protected]@cleartrip.com,
[protected]@cleartrip.com,
[protected]@cleartrip.com

14 Apr at 9:13 PM

Dear Sir.
I could not travel on my INDIGO Flight no 6E 359 on 08 th Feb 2018 due to some unavoidable circumstances and only the tax amount of rs 1370/- was due for refund and the same has been credited to your account on 16 th feb 2018 as per information I have received...
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D
danithomas
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high price charging

Address:21474

Clrartrip website prices are 100% more than other direct flight charges. Attached the photos fro your reference. All taken in the same time you and can refer the time and date in the screenshot.
Price in clear trip for dubai to cochin on 4th aught is aed950 for indigo and 1032 for air india express.
But if we go directly to airindia express the price is only 450 and indigo is only 475.

Why there is a huge price...
+3 photos
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K
karikalan30
from Chennai, Tamil Nadu
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ticket confirmation mail not yet received

Address:600127

Dear sir/madam
Myself karikalan from chennai have booked flight ticket on 26.04.18 (Air india, maa to delh, 01.05.18, 5.00pm). I only received a sms to my mobile number, unfortunately it was stolen today. Also, i have not received any confirmation mail from clear trip to my mail id ([protected]@gmail.com). So please send me a mail to go to delhi on 01.05.18. Very urgent...
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Address:00
Website:Cleartrip.ae

From last week i booked for only 1502aed 1way ticket feom dxb to manila PH u guys deducted the money and returned after 5working days, now im booking again how many times i tried after payment ita failed flight not found good this time money wasnt deducted wat if deducted again another daya i will be waiting? Im just confirming this booking it will be my 1st and last booking from u guys.
Failed and failed and waited until your price...
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V
vigneshnikhila
from Hyderabad, Telangana
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cancellation charges are not transparent

Address:500090

I booked a flight ticket from Hyderabad to Minneapolis on March 10th, it cost me around 248000 and while booking the ticket I was verbally told that I will be losing 10k if I cancel my ticket.

Due to visa problem, I thought of canceling my tickets and inquired about refund amount and all of the sudden they said I will be losing 66000 and will get the refund of 180000 out of 248000.

I was literally been cheated...
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R
Rumki Chatterjee
from Kolkata, West Bengal
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cheated us after taking the money

It is a fact of the case, on the 20th april, 2018 at about 1:30 a. M., i booked a room in pelling through your aap for 3 nights (19th may to 22nd may) and paid the entire hotel room's fare through my debit card just after i booked a deluxe room in sai kripa hotel gangtok for 4 nights, that is on and from 22nd may to 26th may 2018 and subsequently i paid the entire hotel charge for 4 nights that is 8467 through my debit card, as my return...
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R
Rakesh P Radhakrishnan
from Delhi, Delhi
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refund of my failed transaction

I was trying to book a indian railway ticket on 21st april 2018, the ticket fare in the amount of rs.709/- got deducted but no confirmation from cleartrip.
The transaction ref no ccafd1axa532igadjkcgo7 is showing in my bank statement but till date there has been no news, msg or email.
I have attached the screenshot of my bank statement for you kind reference.
Please look into the matter and see that the amount is credited...
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Address:400011
Website:www.cleartrip.ae

Hi Consumer

I had booked for a flight from cleartrip mobile app using my card from Trivandram to Dubai in Air India Express Flight IX 0529 with Trip ID[protected] however the PNR number which was generated for the same trip id was for a totally different flight Trivandram to Sharjah Air Arabia at a totally different time.

because of this incident I had to suffer a lot and had to take another ticket from airport...
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P
priyabhabad
from Mumbai, Maharashtra
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request for refund amt of failed booking

I tried to book train Tickets online & received below massage but ticket amount was detected from account so kindly let us know what are process for refund.

We are trying to confirm your booking. Please call us in the next 15 minutes to know the latest on your booking. If the confirmation does not happen, We will process a full refund immediately and you will receive an email confirming the same.

Once we have...
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S
Saravanakumar Saravana
from Pune, Maharashtra
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amount deduction my account

Address:Pune, Maharashtra
Website:clear trip

Dear sir / madam,
Shown i have try to book ticket by pune to chennai on 16.04.2018 website, the same ticket not booked on that time and it had shown error, so i tried again for the same designation ticket booking and i got the ticket but the same amount deduction was deducted twice the amount means both first and second booking but i didn't get any ticket for first booking. So, kindly refund my amount for first booking amount. br...
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Y
Yogeshmrathod
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received to bank account.

Address:Ahmedabad, Gujarat

Yogesh rathod (Mo.[protected])
I booked air ticket from ahmedabad to new delhi and retrun ticket also.
Trip id [protected] dated 31.01.2018
Rs.26106.00

I have calcel my air ticket but till date i have not received to my bank account. Ticket amount is rs.26106.00.
Kindly refund to my bank account.
I hope that you will do needful at your end..
Thanks
Yogesh rathod...
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R
Rina111
from Bhanpuri, Chhattisgarh
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non receipts the cancel ticket amount

I booked an air ticket vide clear trip id [protected]. From chennai to kolkata focleartrip — details of refund of cancelled tickets

1 review
Ri rina111 on apr 15, 2018
Mark as resolved

I booked an air ticket vide clear trip id [protected]. From chennai to kolkata for journey on 09.05.2018. The ticket eas refundable when i booked. I cancelled the above journey on 10.04.2018. As the ticket was...
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M
msaumil
from Bengaluru, Karnataka
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airline tickets

Website:www.cleartrip.com

I cancelled the following tickets which i bought via cleartrip

Trip id :[protected]
Bangalore - nagpur return flight
Indigo airlines

Indigo 6e 509 — bangalore - nagpur — sun 06may18
Indigo 6e 727 — nagpur - bangalore — mon 14may18

Booking date: 08-april-2018
Cancellation date: 20-april 2018

The tickets are marked as refundable tickets.
br...
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