Cleartrip — Bhubaneswar - Bangalore one-way (Trip ID:[protected]

I have booked a Ticket for my family members from Bhubaneswar - Bangalore one-way (Trip ID:[protected] for 1st may but due to COVID-19 my flight got cancelled from airlines for which I suppose to get the full Refund but till today I have received Rupees 3026 to my credit card but remaining amount 12500 have not received yet to my credit cell nor to original mode of payment for which I am continuously following up over email but no replay from your side. Your customer care number also switched off and no one responding over email, when I check with IndiGo, they mentioned that they have already made the payment to the Agent which means to Cleartrip. Want to know how many more days I need to wait endlessly, or I need to file a consumer case against Cleartrip for not refunding my money?
Please respond and return my money at the earliest.

BR//Bichitrananda Mahapatro
Ph [protected]
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