Cleartrip — cancelled flight but not getting refunds money | |||||
Dear sir i booked for my tround trip mumbai to nadi-auckland-mumbai My travelling date was 23 feb 2018 from mum-nadi and on 17 mar nadi to auckland and on 25 mar 2018 from auckland to mumbai After some days passed i got message from fiji airways that my flight for nadi to auckland is canncelled and they reshechuleed for next day. I denie for this changes through my booking agents i. E. Cleartrip And cleartrip told me, then you can cacelled your trip, So i requested for canclled whole trip. They canclled and processed for refund on 21 feb and gave me conformation for this cancelation refund money i. E 82746/- rupees (My booked ticker was with rs 89173/-) I agree for this refund and requested for refund I got mail from cleartrip that your refund will be transfered to your bank within 5-7 days, but still not getting my refund, when i contecte to cleartrip c c she said always, still we are not getting any rewart from air india/ fiji airways, it will take 45 days for that And ' ye bat hamne aapko cancelled karte waqt batayee thi ", per mujase aisa nahi kaha gaya tha, even in replyed mail by cleartrip clearly mentioned it will take 5-7 days, when i asked to her for nodel officer contect number/mail, she said we have no any officer in this post you can call here or send mail at coustermore support only To day is 10 march 2018 and still not any reply from cleartrip My name is dilipkumar my contect number :[protected] Mail id: [protected]@gmail.com Was this information helpful? | |||||
ClearTrip customer support has been notified about the posted complaint. | |||||
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