Cleartrip — Cleartrip forfeting (stealing) airline refund

Booked 2 trips through Cleartrip (Amazon Flights) and due to COVID had to cancel them. Airline GO Air has already issued the full refund to me through ClearTrip. Amazon Cleartrip stole the full money and is not refunding it to me. I have already created 6-7 support cases regarding the refund but the Amazon Cleartrip pathetic support telling me every time that they have spoken to their finance team and it will be resolved in 24 hours. The Amazon customer relations team should take into their notice that this shameless behavior of Cleartrip is hugely impacting their online service reputation as well and Amazon should not collaborate with such a nasty company without any escalation or basic support.

My Cleartrip IDs are[protected] and[protected]