Cleartrip — complaint regarding cancellation of air ticket | |
Respected sir/ madam, I am dr rupak das from new delhi.. I booked a return ticket on 05/07/17 for new delhi to singapore and back in jet airways via cleartrip... I was supposed to travel on 12/07/17 and back on 18/07/17.. But due to some reason there were certain error in the name of my wife which should have been moushmi rupak das instead of moushmi dasgupta (Voter id name prior to marriage).. I had spoken about it to the cleartrip customer care who later had made me talk to a jet executive in a conference call... They were of the opinion that there cannot be any editing of the name on their behalf and i have no other option except to cancel the ticket... I was forced to cancel the ticket bearing trip id [protected].. I had then made a fresh booking after the cancellation.. Same flight same timings.. Now they are refunding me only rs 24, 000 when the ticket cost me rs 65, 355.. They are deducting almost rs 41, 000.. Please help me in this matter.. Anticipating a positive response from your end Regards Dr rupak Was this information helpful? | |
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