Cleartrip — failed booking

I have made a booking on cleartrip website for a flight from kochi to dubai, for a travel date 24-jun-19, however once i have made the payment through sbi online banking services, the amount of rs. 6319 got debited from my account and i got a message from cleartrip that the transaction is failed due to some unknown reasons. I spoke to sbi and they told me that the amount already charged against the transaction and nothing can’t be done from their end. I tried to contact cleartrip however failed to get connected them. As such, kindly advise what is the possible way to get the money refunded by cleartrip. Thanks a lot for the resolution in this issue...
Githesh kumar puzhankara
Mobile no. [protected]
Email - [protected]@gmail.com
Sbi ref. For the transaction - igagkmfay0 dated 22-jun-19
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