[Resolved]  Cleartrip — flight refund

Address: Hyderabad, Andhra Pradesh

I have cancelled and at the time of cancellation they did not mention the refund amount and after 1 day they send an email that the refund amount is 0. This is stealing the money . I want my money back.. Clear trip is the worst website and they are stealing peoples money. Trip id [protected]
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Aug 14, 2020
Complaint marked as Resolved 
ClearTrip customer support has been notified about the posted complaint.
 
4 Comments

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balu020 - We apologize for the inconvenience caused to you.

Since, the booking was made on Tiger Airways, which is a low cost carrier, all the tickets are non refundable. An email also has been sent on 03rd Oct'14 from our end informing the same.

However, you may get in touch with them through the below link to cancel the booking at least 48-72 hours prior to flight departure and they shall deduct the cancellation charges and keep the balance refund in a form of a credit shell, which can be used with them within a year from the date of cancellation.

Please note, this can be done only if the airline permits you to do so as per their terms and conditions.

http://www.tigerair.com/in/en/contact_us.php
balu020 - We apologize for the inconvenience caused to you.

Since, the booking was made on Tiger Airways, which is a low cost carrier, all the tickets are non refundable. An email also has been sent on 03rd Oct'14 from our end informing the same.

However, you may get in touch with them through the below link to cancel the booking at least 48-72 hours prior to flight departure and they shall deduct the cancellation charges and keep the balance refund in a form of a credit shell, which can be used with them within a year from the date of cancellation.

Please note, this can be done only if the airline permits you to do so as per their terms and conditions.

http://www.tigerair.com/in/en/contact_us.php
balu020 - We apologize for the inconvenience caused to you.

We have sent another mail on the previous mail sent for further action that can be taken by you to utilise the ticket in the future.
I would like to inform you that my flight from Cairo to Doha (QR1304)
has been cancelled by your side. Due to this cancellation, I am unable
to continue my journey to Hyderabad, as my connecting flight (QR500)
depends on this sector.

Since the cancellation was not initiated by me, I kindly request you
to process a full refund of the ticket amount at the earliest.

Please treat this as urgent and confirm the refund status as soon as possible.
Below are my booking details for your reference:

Trip ID : [protected]
PNR: 7JITCA
Cairo to Hyderabad
Qatar Airways
QR - 1304
Fare type: STANDARD
CAI to DOH
Date of travel: 19 March 2026

PNR: 7JITCA
Qatar Airways
QR - 500
Route: Cairo – Doha – Hyderabad
Date of travel: 19 March 2026

I have not yet received any update regarding the refund status. I kindly request you to provide an update on the current status of my cancellation and refund.

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