ClearTrip Complaints & Reviews

Hi, I cancelled my flight tickets with booking id [protected] in April. I have been told that I will get the refund in 90 days. Now even after 5 months and more than 25 mails to customer care I havent recieved the refund. They send me different case id every time I complain. So far I have revcieved 6 complain ids but no resolution. Below are the complain ids: 07079620 06774347 06480418 07213032 In mail the person says that the cleartrip...

I had booked an air ticket through Cleartrip on[protected]. The PNR is S1UP7L.The ticket was cancelled on[protected]. Till date the refund amount has not been credited to my account.

Indrani Bhattacharyya
[protected]
rinki.[protected]@gmail.com...

TRIP ID[protected]. Booked Ticket for DX-DEL-IXB for two people REFUNDABLE2. AI cancels DEL-IXB for that particular day. Called cleartrip.They advise if I want a full refund (subject to airline) or take the itinerary as provided by airline which was not available at that time. I was asked to wait for 48 hr.3. No resolution in 48 hrs. I write to cleartrip, also call them... they say they are waiting for AI to reply.4. I get a mail saying...

TRIP ID : [protected][B]1st Email from clear trip[/B] This is to inform that there have been some changes in your trip ID [protected] for DEL-IXB segment. PNR 2RHMRA | Air India AI-879 | DEL-IXB | Departure time: 1100 on 15SEP The flight has been cancelled by the airline. Note: In case if you are not comfortable with the above option, we would request you to please call the Airline or Cleartrip call center within 48 hrs from this mail being...

I had booked a Room at Hotel Akanksha at Jagdalpur, from cleartrip vide Trip ID [protected] on 05.09.2014. This was an offline booking so they had dedudted Rs. 500.00 only. I got a confirmation mail from them that I have to pay rest of the amount by 14:37 hours on 06.09.2014 . I tried to pay by the link given by them but it did not worked. So I called the cust care as well as replied by mail that I am unable to pay thru this link provided....

I have booked a hotel through Cleartrip.com, they have confirmed the booking and sent me the itinerary.
Just before 6 hrs of journey they cancelled the booking and provided a worst alternate option.I have called their customer care and refuse to take the alternate option but they force me to take the alternate, and made the booking non-refundable booking. Where I can't get the money and have to take the alternate option, which...

My name is Rajni Sharma. I booked ticket of Jetkonnect from Indore to Bangalore. Journey date was Wed, 30 Jul 2014 from Indore - Devi Ahilya Bai Holkar to Bangalore – Kempegowda International Airport. I was reached 5min late of boarding and Ticket counter assistance denied to provide the ticket and without lessoning anything she moved me to ticket cancellation counter and ask me to cancelled the ticket. Because o[censored]rgency I booked another...

Dear Concern, I made a booking for Mumbai to Delhi on 28th August 2014 from Cleartip. Agent provided me payment link and I made the paymeny by my HDFC credit Card for the amonut INR 27336 rs/-. However amount was deducted but booking was not made. I called up Cleartip 4-5 times and their agent told me thqat booking is not made and your 27336 rs amount will be transfered back to your bank. But I checked with bank on 31st August 2014...

I had booked a hotel in Kodaikanal with my Trip id [protected] from 15th Aug- 17th Aug, There was a unfortunate death in the family, so I had to cancel the booking. We cancelled the booking on 10th Aug at 10pm. After a lot of argument with the representative, and cross checking with the hotel he agreed to refund the entire amount as per the policy within 7-8 days. When I asked him for a reference number, he said the line is recorded and does...

i have booked a round trip in this id Trip ID : [protected] from Bangalore to Dehradun via Delhi. (19th October 2014 from Dehradun to Bangalore and 26th October 2014 from Bangalore to Dehradun) and paid the amount in full and got confirmation. now i wanted to make changes in my return to postpone the return by one week and was ready to pay the difference amount, called this so UNPROFESSIONAL call centre of cleartrip 3 times today with each...

Sir I booked a ticket from chandigarh to coimbatore details are given below date of booking 16/8/2014 from:Chandigarh to Coimbatore Date of journey:14/12/2014 Name:M P Devdas Money deducted :from state bank of patiala CCABH1YKH3761GY2389338 Transfer to [protected]. kindly refund it...

My complain is against the Clear TRIP ID no [protected].. I got the confirmed booking status with my money deducted from my account for a hotel booking in Jaipur for 16 to 17th Aug 2014. When the concerned person reached the hotel, the hotel manager replies that no such booking is done and there is no room available. When I call the customer care, some girl Shalini G S (I am not sure, if she told her correct name as she was not willing...

On thursday 06/08/2014 21:00 PM IST apporax I started making a reservation for New Delhi to Ranchi, Indigo flight and everything was correct, the total fare was shown to be apporax around 13000, around 21:10 my first payment was declined due to errors in the card and at the same tim MY GRANDFATHER RECEIVED A CALL FROM CLEAR TRIP SINCE HIS NUMBER WAS ENTERED, AND THE CALLING PERSON ASKED US TO PROCEED WITH ANOTHER CARD ON THE SAME LINK, TO...

I have booked green fields hotel through on 8 aug 2014. They give me cancellation policy and according to cancellation policy i have to pay rs 300 for cancellation. On august 9 i visit their site for cancellation the hotel i just click on cancel assuming they will charge Rs. 300 because they din't show the amount on cancellation and it cancelled on single click without confirmation from user side. Now cleartrip is saying their will be hotel...

Good day
I Narayan G R from Kerala booked a room in Vivantha by Taj Holiday Village, Goa (from 28th July to 1st Aug)through clear trip on 19th of July2014.During booking process i have received a call from the coustomer service agent and he guided me through the payment process.I have paid rs.30700 to clear trip(trip id:[protected] and transaction id:[protected].After transaction agent told me that they are facing some technical issues...

I booked tickets from Pune to Thiruvanantapuram via Bengaluru for the 25th July for Rs. 8700. The details on the website as well as the ticket said that it is refundable with cancellation charges of Rs. 1840. However, when I try to cancel the ticket, it says the amount refundable is -13 rupees. I am suffering a loss of Rs. 5860....

I made a payment of Rs. 29, 571/- on 10.7.2014 at 07.47pm for booking an Air Ticket from Delhi to Colombo (Sri Lanka) for Travelers name Mr. Alok Sagar & Mr. Saurabh on the basis of an email from your representative (on contact no. [protected]) which contained a payment link. The transaction was successful (Transaction ID[protected] & bank Ref. no.- [protected]) but the Air Ticket could not be booked due to any reason. Now we...

On 6th July, at around 4:00pm or so, I filled out all the details for a hotel booking at Srinagar. It showed a fare of around Rs9, 849. No sooner had I pressed 'submit' that I got an SMS saying that my bank account had been debited (I had used the debit card facility of my banker) with the said amount. In the mean time a message flashed online that the transaction had 'failed'. I had no clue of what happened. I checked my bank account....

I along with my family and younger brother and his family booked the trip from you on 26/02/2014 {Trip ID: [protected]} for Srinagar including Hotel+Flight spending Rs.71000/- for the month of June, 22nd to June 27th. I had a horrible experience and the trip started when we reach there the designated houseboat "Young Hollywood Houseboat" Ghat no.12 was found locked and the caretaker was absconding. After futile efforts for contacting "CLEARTRIP"...

I booked 3 super deluxe rooms in Mussoorie from Cleartrip. After completing all the transactions for room booking a guy from Cleartrip named Ajit Bisht called and said that the rooms we booked are not available on that date. After long conversation and debate we(Ajit and I) agreed for the deluxe rooms in which 1 room with semi-facility (No TV, No Geyser, No Extension for room service, No Fan) and the refund for Rs. 300 per room i.e. difference...