[Resolved] Cleartrip — fraud after payment

 
2 Reviews
India
User
 Narayan Boxi on Aug 9, 2017
Before i booked many tickets successfully.
But yesterday on[protected] i booked one ticket through clear trip from bhubaneswar to mumbai for[protected] on indigo flight. The process was correct till the payment option. Then after log in by the process to my net banking, the amount 6453 rupees deducted and transferred successfully. But clear trip didn't issue the ticket itinerary or any message or no refund till now. After given the feedback i got a mail only with a case id 03323500, but no any other response from clear trip.

Complaint marked as Resolved Aug 16, 2017
After mailing to the customer support they replied after two days with the trip id deatils which was generated later on and thr money refunding process started before 5 days & today i got the refund amount in my account.

Complaint Status


[Aug 09, 2017] ClearTrip customer support has been notified about the posted complaint.
Updated by Narayan Boxi, Aug 09, 2017
Calling to the customer service is no use as at first they are asking for the trip id, but after successfully payment clear trip didn't issue the ticket or trip id. So how i can tell the trip id where the itinerary is not issued at all.

fraud after payment
Updated by Narayan Boxi, Aug 10, 2017
Today i got a mail that the trip is failed under Trip ID's: [protected] and [protected].
Then when the money could be refund...Please take into action asap.
Updated by Narayan Boxi, Aug 16, 2017
Today i got the complete refund amount in my account.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I cancelled my air ticket on june.but not get my refund money back.trip id [protected].please send my refund money as soon as.I tried so many time.

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    Cleartrip - fraud after payment