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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 117

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N
neerajjain80
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ticket refund issue

Address:411021
Website:cleartrip.com

Kindly help on this issue

Two case id generated on cleartrip after complaining about refund but no action taken by cleartrip from 11th july

Case created #03181568 on 21 july
Case id 03104164 on 11th july

Issue is that cleartrp only refunded rs. 2, 589 on my cancellation of id trip [protected].

I received the cashback of 2000 rs in wallet after booking the ticket id [protected]...
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D
Debayan Das
from Kolkata, West Bengal
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money deducted but ticket not booked in cleartrip

Website:www.cleartrip.com

I had booked a ticket from kolkata to bangalore (Ccu-blr: 28/07/17, blr-ccu: 31/07/17). The transaction through net banking was going peacefully till my money (Rs. 15065) was deducted. After the deduction, some blank screen appeared saying "verification failed". This is really annoying. After that, i checked my mail and cleartrip account. I could not find a single detail. I did not get any trip id. After that i tried calling your customer...
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T
tlodh
from Mumbai, Maharashtra
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indigo air ticket not received

Address:400076
Website:www.ixigo.com/flight/booking/12/12ad9694-0350-4f2d-8ae1-76fc1b4b3f3a

Dear sir/madam,

There is a mistake in the ticket. The source and the destination has been interchanged. Due to this inconvenience, i have cancelled the ticket immediately. Kindly refund the entire amount so that i can book a proper ticket with the refunded money. I am a frequent user of clear trip and hope for your kind cooperation in this matter. I am eagerly waiting for your response.

Thanks a lot.
br...
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U
utravel
from Nagar, Rajasthan
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refund complaint reg

Address:638052
Website:CLEARTRIP.COM

I booked flight ticket from johannesburg → victoria falls travel date 2aug 1.30pm and return 4aug 11am in cleartrip website on 8th june and i got mail from cleartrip on 14jul flight was rescheduled to jnb to vfa at 12noon return changed to 12.15pm, i called cleartrip to ask about, my flight to johannesburg will reach 11 am and my return flight should be 3pm, how will i get the flight, they said full refund is eligible and refund will be...
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D
Dominicbiju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund is not done

I had cancelled one booking with cleartrip with trip id : [protected] on 27th of june 2017. But till now it is not credited to my account. Every time i call them i get the reply to wait for 3 to 4 working days. And few times they disconnect the call also. I sent the emails to them but with no reply. Please i need to find a solution for this and i want to get my refund at the earliest. When i ask them they are saying the refund i am eligible...
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R
ritesh kothawala
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amount debited but ticket not confirmed

I booked a ticket on 24th july 2017, for which amount is debited from my account but no confirmation on booking received yet. This is a clear fraud case and the same issue happened in earlier booking as well.
Above that none of the cleartrip agent responding to the phone calls.
Anyone please guide where to seek for help??
I think cleartrip is a fraud site!!!...
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N
naveenreeti
from Jamshedpur, Jharkhand
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deducted the booked amount without confirming with the goair airline

Address:Ranchi, Jharkhand, 834001

I have booked a ticket through cleartrip for 10aug17 from patna to delhi in goair airlines.
On 21 july 2017 i got an email through goair airlines that they have cancelled my ticket due to delay of engine.
They committed that they will definitely arrange the tickets or refund the amount.

But after that i don't got any information from there side too.

So i inform cleartrip about this also through...
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H
habib125
from Mumbai, Maharashtra
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trip id 17071961694 is cancelled and 80% amount is deducted

Address:Mumbai City, Maharashtra, 400017
Website:cleartrip

I have booked a ticket on 17.07.2017 from mumbai to dammam using cleartrip. While booking the ticket wrong name entry has been made so i have cancelled the ticket through customer care. The details is as follows:-

Trip id [protected] of
Flight - jet airways 9w-564
Date 18.07.2017
Time-20:10
And same is cancelled on 17.07.2017 at 23:10
Booked amount :13312/
Cancelled amount 2590/br...
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M
maxbiju
from Bengaluru, Karnataka
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international flight to dubai

Address:560043
Website:www.cleartrip.com

(Trip id:[protected] bangalore to dubai. This ticket price was rs 11400. They took the money but not issued the ticket saying internal error

(Trip id: [protected], bangalore to dubai. I rebooked the ticket and the price went up by rs13970

This is pure cheating.

Again i booked a return ticket from dubai to bangalore for 7100. Same thing they did and when i tried thier customer care no one took...
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R
raziakp
from Hosur, Tamil Nadu
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zero refund on cancellation of air ticket

Address:Mumbai City, Maharashtra, 673021
Website:www.cleartrip.com

I had booked an air ticket on 20.06.2016 from calicut to bangalore for spicejet flight dated 10.09.2016 vide trip id [protected] for a total cost of rs.8490. I cancelled the same on 09.09.2016 & i was promised a refund of rs.1512. Now spicejet says they have charged rs.6978 towards cancellation & refunded the balance of rs.1512 to cleartrip. And cleartrip says rs.1512 is their cancellation charges. And i am left with zero refund....
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H
HareshGursahani
from Mumbai, Maharashtra
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*mumbai-amritsar round trip (trip id: 17071347332)

For the above mentioned trip id cleartrip have shown me the amount of rs.32, 586 and sent me the invoice for this amount but have charged me the amount rs.33, 036.

Upon inquiring they say that the convenience fees were wrongly mentioned on invoice and hence they have charged me inr 450 more for it.

This is damn unprofessional!!!

Pl refund me the amount as well as the damages for this intense chase...
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Address:3399
Website:[email protected]

Trip id [protected]. I've booked my ticket on jun for 28 sep with return on 30 0ct. I got an email few days back saying my ticket has been postpond to 29 sep i got shocked how could they postpond without my approval. Agn 2/3 days back i got an emil saying would like to inform himalayan airlines office is closed give us 24-48 hrs. Aftr tht neither they call me nor they send my email reply back. I'm tired of calling them and asking for solution....
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P
Pawan!!!
from Delhi, Delhi
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harassment as money not refunded

Website:Cleartrip

This is to bring it to your notice that i had booked a flight under trip i'd [protected] which was cancelled 2 days before departure scheduled for 22 nd may. 2017

On cancellation the turn around time which is normally 6 -10. Days, after numerous follow up went upto 42-45 days was maximum time asked through the mail they send me, with very unprofessional executive sitting on other side had only 1 thing to say that the airline...
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D
duttad99
from Ahmedabad, Gujarat
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non refund of cancelled ticket

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Cleartrip.com

My trip id was [protected] which has been cancelled on 10th july 17 and was committed o deposit the cancelled amount in my account with in 5 to 7 working days. But till 10th day i have not received the amount. I searched all the web site of clear trip to find out the e mail address help line no for support but the web site is designed in such a way that you cannot approach them for clarification. All the time it is leading to a page showing...
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B
Bholanath Mondal
from Lucknow, Uttar Pradesh
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cleartrip train ticket payment failed but amount debited

Address:Bikaner, Rajasthan

Dear concern, i made a booking for bikaner to howrah on 16th july 2017 at 4:37 pm from cleartip. Agent provided me payment link and i made the payment by my visa debit card for the amonut inr rs 4726/-. However amount was deducted but booking was not made. No confirmation ticket & no mail, i think amount would be refunded. But i checked with bank on 17th july 2017 and been told that cleartip has claimed the amount. This is really frusrating...
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A
akhilnjose
from Salem, Tamil Nadu
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money loss

Address:Ernakulam, Kerala, 682007
Website:www.cleartrip.com

I have booked a fight ticket dated on 1st of august 2017 through cleartrip website. But the amount of rs.1877 is been debited from my acoount but i have not received my ticket or even any sort of notification or reference id. So i want my money back. So do the needful. Also i am really worried about and also my travel is a great hindrance for me to get things done...

Akhil jose
Federal bank
Kumbalanghi branch...
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S
Sonali Patni
from Mundi, Madhya Pradesh
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train ticket payment failed but amount debited

Address:Mumbai City, Maharashtra, 400013
Website:www.cleartrip.com

Dear concern, i made a booking for bhopal to tiruchiruppalli on 12th july 2017 at 2:14 am from cleartip. Agent provided me payment link and i made the payment by my visa debit card for the amonut inr 8236 rs/-. However amount was deducted but booking was not made. I called up cleartip 4-5 times and their agent told me that amount would be refunded within 2-3 days. But i checked with bank on 15th july 2017 and been told that cleartip has claimed...
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C
CustomerUser
from Hyderabad, Telangana
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no refund after rescheduling

Address:560100
Website:cleartrip.com

Hi team,

I booked indigo flight ticket on cleartrip from nagpur to bengaluru on 11th june then due to some reason i rescheduled the flight to 24th june.in this rescheduling deal i should be refunded with 877 rupees. This amount is not credited to my account. Please find the attached flight tickets.

I request you to refund the amount as soon as possible.

Thanks, atul...
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G
gabrielraj
from Dornakal, Telangana
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ticket reserved for flight ticket

Website:www.cleartrip.com

I have booked a fight ticket dated on 13th july 2017 through cleartrip website. But the amount of rs.4087 is been debited from my acoount but i have not received my ticket or even any sort of notification or reference id. So i want my money back. So do the needful. Also i am really worried about and also my travel is a great hindrance for me to get things done....
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H
Haimo Basumatary
from Margherita, Arunachal Pradesh
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Money deducted from account without booking

Website:cleartrip

Dear sir i am your customer i have done my booking on cleartrip on[protected]. The amound have been deducted but not booked the ticket. I have searched my accound in clear trip and have searched in my mail but i have not any information regarding the booking. Please refund me my money as soon as possible as the booking has not been done. Please refund me soon.
Train no 07150
Date[protected]
Email id [protected]@gmail.combr...
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