Cleartrip — fraudulent deduction of money from credit card

Address:

Bangalore, Karnataka, 560066

Hi,

This is an incident happned with my friend kunal on 25th aug 2017.

There is amount 7953/- deducted from his credit card despite of cancellation of booking through call with customer care of clear trip. Primarily he didn't like the room and property wat not maintained as well. More over it was absolutely different from what portrayed on your cleartrip website. Because of these reasons, he didn't even check-in. The same was well communicated to resort manager and to clear trip customer care. He had to scarp his vacation plan because it's not worthwhile to spend it in a resort like fantasy golf, bangalore.

Cleartrip should be apologetic for this. However, shocked to see that cleartrip has deducted entire booking amount from his credit card and there was no otp asked for.

Now a days when most of travel booking companies are offering free cancellation if you remember the advertisement of make my trip (Ranveer and aliya bhat).

Even there is no hotel in indian market which charges full amount for not occupying the room. Thus, this clearly indicates malafied intentions of the company to misrepresent to the public at large interest to sell and make the illegal profit at expenses o[censored]nwary customers.

This has caused kunal an immense mental pressure and harassment.

Money got transfered to his account through following msg from bank side :

Inr 7953 was spent on your credit card xx9023 on 25-aug-17 at cleartrip. Avbl lmt: rs. Xxxxx track spends with axis mobile: axisbank.com/ccdl

Let's be aware of and alert from fraudulent.