Cleartrip — in regard to return my amount.

 
2 Reviews
India
 Nirmal Singh Kanwat on Jan 7, 2019
Sir/madam,
Yesterday (06/01/19) i have tried to book an air ticket by air india flight from jammu to srinagar for dated 08/01/2019. The amount of rs. 4295 has been deducted from my sbi visa card but i didn't get any ticket for above mentioned destination.
Therefore i request you to kindly return my total amount of rs. 4295 in my sbi account.
Thank you.
Nirmal singh kanwat.

Complaint Status


[Jan 07, 2019] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

To author of public complant: Nirmal Singh Kanwat

It is impossible to check such complaint objectively as the author had not shown:
- the receipt, which shows particulars of the exact transaction;
- e-mail, notification which had been received from the service provider - an operator of cleartrip site to your e-mail box .
So, no document confirming deducted amount from the unknown account, is attached here.

The author is advised to address the complaint with exact request
with the reference on the exact transaction for refund exprssed in figures either
- to the bank - the card issuer
or/and
- to the service provider - operator of cleartrip site.
To state a resaon: no prove of any reservation / service / receipt had receved by bank / by service provider
by user (author).
The duty of the bank and /or of service provider is to issue the decision on refund within 15 days follwoing your complaint, if in India, if the stated facts are correct and a legal complaint is submitted correctly.

In 15-21 days, if no refund received, the only solution is to start a civil case in a local court only.
You need to save as a prove:
- the receipts, which you own from service provider / bank, which prove the deduction from your account;
- any decision / reply which you had received by email to your name, which related to the luck of the services
till the final refund received

The expected expences for legal civil matter can be:
- government fees [ from 200 or from 2000 ruppes ] + own efforts,
- legal fees for assistance of a lawyer or of legal professional start from !~6000 rupees + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by final judgement.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    4%
    Complaints
    1397
    Pending
    35
    Resolved
    40
    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    location
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - in regard to return my amount.