Cleartrip — online transaction failed but payment was charged | |||||
I attempted to make an online payment for a flight booking at www.cleartrip.com of Rs. 9, 702.00 of Indigo 904 of 13 Dec 2018 from Lucknow to Bangalore.However the internet connection was interrupted and the transaction status was showing as failed. Finally the flight booking could be successfully paid by transferring Rs.9, 702.00.by HDFC netbanking to Cleartrip’s account ( CCACleartripPrivateL) .Registered phone no was -[protected] and mail id was -riti.[protected]@gmail.com After checking my bank statement I noticed that, despite of the failed transaction, the amount of Rs 9702 had been also deducted from my bank account the same day. That means now I paid for the same flight booking! I hereby demand Cleartrip to refund this amount without any further delay! Reeti Jauhari Was this information helpful? | |||||
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ClearTrip customer support has been notified about the posted complaint. | |||||
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The payment was not successful, but the amount INR 23090 was deducted from my bank account.
Please refer the details below shared by Cleartrip Finance team.
RRN - [protected] for INR 23090
Trip ID[protected]
The refund is still not credited to my account and it has been 1 month now.
Kindly help in this regard and do the needful. Thanks.
Best Regards,
Swastik Tripathy