Cleartrip — Refund for ticket PNR K7QBRV

Dear Sir,
1. I had booked the following ticket through Cleartrips.
SG 6282 MUMBAI to KOCHI
Flight Date 2nd May 2020
PNR no. K7QBRV Booking date 4th March 2020
Passengers: 1. SURYA ANILKUMAR (F) 2. ANUSHKA ANILKUMAR (F)
COPY OF TICKET IS ATTACHED.

2, I had requested refund of ticket to Spicejet.
Spicejet had initiated refund of fares on 26th October 2021. Their formal response is as follows:

NodalOfficer Sun, Nov 14, 2021 at 12:58 AM
To: "[protected]@gmail.com"
Dear Mr. Anilkumar,

PNR : K7QBRV

Greetings from SpiceJet.

This is in reference to the below mail.

Please consider this email as a formal communication or a proof of document from our side.

We would like to inform you that as per our records booking was made through travel agent i.e Cleartrip Travel Services and not directly through SpiceJet.

Further, we would also like to inform you that we have initiated the refund of INR 10, 486 dated 26-October-2021 from our side to your travel agent. This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for further queries.

We look forward to serve your future travel needs.

Thanks & Regards:
Ridam Gulati,
From The Office Of Nodal Officer, SpiceJet Ltd
321 | Udyog Vihar | Phase IV | Gurgaon - 122016| India
W: www.spicejet.com F: facebook.com/flyspicejet T: @flyspicejet
Download the Official SpiceJet App at Google Play Store and App Store

3. Please refund me the fare.
REGARDS
K.R.ANILKUMAR
mob [protected]

Details of ticket:

Ms. SURYA ANILKUMAR (ADULT, FEMALE) 2. Ms. ANUSHKA ANILKUMAR (ADULT, FEMALE)
SG 6282 (BOMCOK)
SG 6282 (BOMCOK)
ADDITIONAL SERVICESCODEGUIDE
SpiceMax Meal Beverage Lounge Priority Check-in Pre-bookExcess Check-in Baggage Seat
Preferred BagOut Spice Assurance CelebrationCake Carry MoreOnboard MyFlexiPlan WheelChair VIP
WebCheck-in Blind Travel Insurance Unaccompanied Minor Seat MealCombo Priority Checkin Baggout First Combo
Munchies PopcornGift Pack Alcohol 1 Eatable &1 Beverage
S.NO PASSENGERNAME FLIGHT FARETYPE ADDITIONALSERVICESPURCHASED
1. Ms. SURYAANILKUMAR SpiceSaver
2. Ms.ANUSHKAANILKUMAR SpiceSaver
Contact No:[protected] Email ID:[protected]@loylty.com
ADDRESS: Mr. KATTIPARAMBILRANILKUMAR BOOKER, MUMBAI, MAH, 400013, INDIA
Fare + Airline fuel charge +CUTEFee 9, 280 INR RCSProvision Fees 100 INR
Aviation SecurityFees 354 INR Development Fees 284 INR
SGST 234 INR CGST 234 INR
Payment Type:Agency Amount Paid:10, 486 INR Total Price:10, 486 INR