Cleartrip — Refund not received after cancelling the ticket

Ganesa Narasimman

from Mumbai, Maharashtra

Website:

www.cleartrip.com/flights

Hi team,

The airlines air pegasus sent sms to my phone saying that due to technical issues the flight has been cancelled. I called up cleartrip customer care and informed the same. They assured full refund in 7-8 working days (Sms) pl help
Trip id : [protected]
Madurai to bangalore sun, 07 aug 2016
Airpegasus op-122
Ixm 21:30 22:45 blr rs. 10, 116

+7 photos

Was this information helpful?

No (0)

Yes (0)

ClearTrip customer support has been notified about the posted complaint.

Aug 21, 2016

Updated by Ganesa Narasimman There is no response from customer care number. It did not work. Says my number is not registered.
they send this email but no refund came to my account yet.
Cancellation confirmation for Madurai - Bangalore one-way flight -- Trip ID [protected]

Aug 21, 2016

Updated by Ganesa Narasimman STEP 1
This email is to notify that we've processed your cancellation request
STEP 2
We'll send you an email with your exact refund amount soon
STEP 3
Your bank will credit the amount into your account
Hi GANESANARASIMMAN,

Your trip is cancelled for the following passengers.

We will take 3 hours to process your refund. After we process the refund, if your refund amount is more than zero, it should appear in your account in 5 to 7 working days depending upon your bank.

Sep 06, 2016

Updated by Ganesa Narasimman Got a mail from Cleartrip to contact Air pegasus.. No one from Air Pegasus was picking the call...[protected]. Automated voice killing the patience.