Cleartrip — refund on cancelled ticket by airlines

Address:4 nmr subburaman road, chockikulam, Madurai, Tamil Nadu, 625002

Trip id:[protected]
Flight 9w 485 was cancelled by airline jet airways bom 14.15-maa 16.15 on 21 mar 2019 for four o[censored]s as per your mail. I talked to one mr. Diwahar customer care about the full refund and he said he will get back to me. I have not heard anything about refund. Can you inform me about refund status.
Your booking is confirmed.
You are flying to mumbai!

Trip id:[protected]

Chennai → mumbai

Sat, 16 mar 2019

Indigo indigo
6e 495
Maa06:45

Time
08:45 bom

Sat, 16 mar 2019

2h

Sat, 16 mar 2019

Chennai airport

Chatrapati shivaji airport

Baggage allowance – check-in: 15 kg, cabin: 7 kg

Meal – not included in this fare
Mumbai → chennai

Thu, 21 mar 2019

Jet airways jet airways
9w 485
Bom14:15

Time
16:15 maa

Thu, 21 mar 2019

2h

Thu, 21 mar 2019

Chatrapati shivaji airport

Chennai airport

Baggage allowance – check-in: 15 kg (1 piece), cabin: 7 kg

Meal – not included in this fare
Travellers pnr
Man mr subramanian arasakesari ygk7uz
Man mr paramasivam ponnuchamy ygk7uz
Man mr sowmyanarayanan rengamani ygk7uz
Man mr a theagarajan ygk7uz
Man mr subramanian arasakesari rqanvy
Man mr paramasivam ponnuchamy rqanvy
Man mr sowmyanarayanan rengamani rqanvy
Man mr a theagarajan rqanvy
Amount paid ₹29, 056
View receipt

Fare breakup, baggage, cancellation and amendment information is in the attached e-ticket

With regards
Arasakesari
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Sir please help me? I have been purchased cleartrip gift card so sir i humbly request that Plzz give me any solution about the matter and i don't want it pls help me sir

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