Cleartrip — refund/reschedule the flight tickets

Address:	768
Website:	cleartrip

I have made a request on[protected] to make a reschedule, also i call many times to the customer care, after that they told to me that they will confirm with the concerned department an cal back us. But it was not happens until now (Travel date was finished)
See the below reference mail i requested
Fwd: re: ticket for kochi - abu dhabi return flight — trip id [protected]
Inbox
X
Jet airways flight 575
Landed-confirmation no. Bwq5vt-flight time was 3.5 hours
Abu dhabi auh
08:31
Terminal
T1
Gate
-
Kochi cok
13:50
Terminal
3
Gate
-
Air-india express 419
Cok to auh 5 oct, 17:20
Jet airways 575
Auh to cok 3 jan, 08:05

Murugan govindaraj
05:23 (0 minutes ago)

To me
— forwarded message —
From: "murugan govindaraj"
Date: 25 dec 2017 4:25 am
Subject: re: ticket for kochi - abu dhabi return flight — trip id [protected]
To: "cleartrip bookings"
Cc:

Hi cleartrip

I need to change the below tickets from january 03 to january 01 from abhudabi to cochin please refer the attached ref id's.

[protected]

[protected]

Please do the needful for this and give me the updates, already i spoke to the customer care representative but no one call me back accordingly.

Regards,

Murugan govindaraj
[protected]
E-mail: [protected]@gmail.com

Need you help asap.