Cleartrip — They are uneachable and clearly ignoring my twitter handles

Details as below

I've checked with spicejet (Pnr w89gwi) and indigo (Pnr upbp3u) and both airlines have confirmed that full refund has been credited to the cleartrip so they need to credit it to my source a/c

I have been trying to reach them for past one month but they are not reachable and clearly ignoring my twitter handles (Because that's the only official place where i could actually go and write something)

I have already shared the trip id and pnr details with them but they have never responded over dm.
You don't have a functional email support, their call center never connects the call for my trip id.

On may 1st, the airlines have confirmed that full amount has already been refunded to cleartrip and i need to check with them. They just aren't reachable and my money is stuck with them.
+1 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information