[Resolved]  Bata India Limited — complaint against the defect in bata slippers

Address:

Delhi

A bad experience I have gathered.



The reason I choosed Bata Product was i was looking for the durability & comfirt.
& I purchased the Bata Product from the Company outlet 24/06/2013 BATA INDIA LTD 33 34 TILAK NAGAR NEW DELHI 110018

CST NO [protected]

TIN NO [protected]





Problem Statement

1. Product Defect
The Product Get damaged within few days o[censored]se only, cracks have developed in the sole of a shoe.


Pictures of the same are attached with this email. If you closely Observe the Pictures attached , you will find the developement of the crack is from the top so there is no question of mis handling of the product while use.Its Cause of Poor Quality of Material/Manufacturing.


If this would have been multibrand store i would have no objection about store managers responce, but being company outlet was asking to register the complaint through net.With regret it is pointed out that more than one month has gone by after sending complaint regarding flop product of Bata slippers . Action for the same is still pending at your end. Please expedite action & mail the decision to me





There I spent around 35 Mins to register my complaint & getting complaint number. [That Poor Lady("Indu": As told by Executive) was not able to generate Customer Complaint Number as server was under maintainance: So After Wating for Long Time I got my Registered Complaint Number



After Investing so much of my time nothing has happened till date.



Kindly tell me what should i do?
Is there any way to get full compensation ?
KINDLY REPLACE D MY SLIPPERS




Please help me out.








I have spent tremondous time on this matter as well as my patience has come to an end. I want a quick reply from your side & positive action.









FROM

HERRY GULATI

GULATI TELECOM

WZ 185 OLD SAHIB PURA

TILAK NAGAR NEW DELHI 110018

[protected]